Complaint Review: Fidelity Credit Management - Agoura HIlls California
- Fidelity Credit Management 5210 Lewis Road Suite 14 Agoura HIlls, California U.S.A.
- Phone: 818-991-4220
- Category: Collection Agency's
Fidelity Credit Management Fraudulent Collection Action referencing CI Host, suspicious collection activity. Agoura HIlls California
I canceled my account with CI Host in February 2005, and in good standing. I could not have voluntarily canceled my account had I owed them any remaining money. And if I had owed them any money, I feel sure that I would have been contacted sooner than 2 years, 4 months later.
Notes about the letter which strike me as suspicious:
The letter is addressed to my company name at my current address. When I held an account with CI Host, the account was under my personal name, and a previous address. No personal name is listed on this letter.
The letterhead contains no logo of the collection agency, only a typewritten name.
The letter contains a phone number, which is not a toll free (800/866/877/888) number to call.
The company office hours are limited to 8am-5pm Pacific Time.
While the company's street address is listed, the recipient of the letter is requested to mail payment, using the included form, to a post office box.
The included credit card form requests the 3 digit code on the back of the card as well as the front digits, expiration, and signature.
All of these points about this letter are very suspicious to me, and after doing research online and finding (at last count) 17 other instances of people receiving this letter, at least 2 of them on Ripoff Report, I contacted the legal department at CI Host. My initial call was to the accounting and collection departments, which were less than unhelpful. Legal, however, was a different story.
They said this was not the first call they had received today, took my name and number, and promised to call me back by the end of the day after consulting with the lead counsel in the department.
This report was posted on Ripoff Report on 05/30/2007 10:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fidelity-credit-management/agoura-hills-california-91301/fidelity-credit-management-fraudulent-collection-action-referencing-ci-host-suspicious-co-251200. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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