Complaint Review: Fifth Third Bank - Nationwide
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- Author Not Confirmed
- Fifth Third Bank Cincinnati, OH Nationwide U.S.A.
- Phone: 800-972-3030
- Web:
- Category: Banks
Fifth Third Bank ripoff! Cincinnati, Ohio
*Author of original report: they sure are very unprofessional and abusive towards me.
*Consumer Comment: Please don't abuse the system
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I lease a car with this Bank. I have never been a bad credit risk or a "slow" payer but I was being charged late fees on my lease payments fairly often with this company. When I would call, they would claim that the mail was slow. Then I got smart. I signed up for internet banking with my local bank and started paying Fifth Third this way (by the way this "Bank" does not except electronic payments!). Since I have been paying my lease payment through the internet Fifth Third has charged me 3 late fees but I have proof when they received the payment now!
It is a pain but I have to send them the proof and then talk to about 5 or 6 very rude and not very bright customer service reps but they credit back the late fee. I think they just charge these fee arbitrarily and see who fights them. This is a very unprofessional and rude bank. I will never deal with them again!
Jim
Eureka, Missouri
U.S.A.
This report was posted on Ripoff Report on 01/29/2004 12:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fifth-third-bank/nationwide/fifth-third-bank-ripoff-cincinnati-ohio-78536. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
they sure are very unprofessional and abusive towards me.
AUTHOR: Jim - (U.S.A.)
SUBMITTED: Friday, January 30, 2004
Krista,
If you had read my report you would have noticed that since I started internet banking Fifth Third bank has tried to charge me late fees on three different occations. All three were reversed because I has proof of when fifth third received my payment. I do not abuse the reps at Fifth Third but they sure are very unprofessional and abusive towards me.
#1 Consumer Comment
Please don't abuse the system
AUTHOR: Krista - (U.S.A.)
SUBMITTED: Thursday, January 29, 2004
Missouri offers 10 days on loans before late charges are assessed. Obviously you are sending your payment later than your due date... The 10 day period is only there to compensate for mailing delays. Please don't abuse the system, and definitely don't abuse the reps, you will need them one day.
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