Fifth Third Bank Balance Transfer Offer Expiration Date Scam Nationwide

Fifth Third Bank offered me a balance transfer offer that included a "special" 3% balance transfer fee  (many credit card companies offer 0% balance transfer fees) and 0%, 12 month APR. I was given checks to use to take advantage of the balance transfer offer. The checks expired May 25, 2017. I issued a check to another creditor to resolve a balance before the check expiration date. Fifth Third Bank claims the check was processed by the other creditor after May 25, 2017.

They did not offer me the balance transfer offer and ultimately charged me their standard 4% balance transfer fee ($180) and standard 19% interest charges on the balance transferred to my account, resulting in $257.99 in interest. I have a credit score of over 750 and could've paid off my entire balance at a slight inconvenience. I wouldn't have taken their offer if the marketing was clear and I knew they would make every attempt to postpone the processing of their balance transfer offer check.