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Report: #613612

Complaint Review: Files Treasury - Free Software - Internet

  • Submitted:
  • Updated:
  • Reported By: JL — Toronto Ontario Canada
  • Author Not Confirmed What's this?
  • Why?
  • Files Treasury - Free Software Internet United States of America

Files Treasury - Free Software RealGoldSoft Baku, Free Software, free download, free movies, Internet

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I had the displeasure of billing my credit card on www.filestreasury.com for a trial period and their customer service and technical support was never available to help.

They did reply to my email several days after my refund deadline had expired. They also charged my credit card for hidden fees that was not outlined on their main billing page but was in a link to their Terms and Condition. This prevented me from disputing my credit card charges and Charge Back to Real Gold Soft Baku. So what turns out to what I thought to be a credit card charge of USD 1.95 turns out to be a USD 89.95 charge on my credit card.

The software that I did successfully download had viruses that crashed my computer and I had to rebuild it from scratch.

Their Credit card Billing is under the name "Realgold Soft Baku" This website is operated by www.realgoldsoft.com. They are located in Baku, Azerbaijan. Real Gold Soft operates several internet websites that bills your credit card more than they should. Their websites basically offers cheap software and DVDs that you can download all you want for the cost of a few dollars per month. You know the old saying Buyer Beware".

I did some research on Real Gold Soft and the website is registered to: Travel Exhibit - Eric Trejo albertwitte@googlemail.com. This may very well be a Proxy that Real Gold Soft is hiding behind.

I also discovered when I Goggled the keywords: Real Gold Soft Baku I found there have many complaints on www.rippoffreport.com; all similar to my own. Anyone who has been scammed by this company should file a complaint with VISA and MasterCard International.

Their website is:

VISA http://corporate.visa.com/media-center/press-releases/press969.jsp

MasterCard http://mastercard.com/us/personal/en/contactus/merchantviolations.html

If enough of us file a complaint then possibly we can have them shut down and maybe even bring up criminal charges.

This report was posted on Ripoff Report on 06/12/2010 06:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/files-treasury-free-software/internet/files-treasury-free-software-realgoldsoft-baku-free-software-free-download-free-movie-613612. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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