Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #610087

Complaint Review: Filestreasury - Free Software Download - Internet

  • Submitted:
  • Updated:
  • Reported By: JL — Toronto Ontario Canada
  • Author Not Confirmed What's this?
  • Why?
  • Filestreasury - Free Software Download Internet United States of America

Filestreasury - Free Software Download RealGold Soft Baku Credit Card Billing Scam; Free Dowloads is not so Free; Unauthorized Credit Card Billing Internet

*Author of original report: SCAM ALERT! Filestreasury; Free Download, Real Gold Soft and Transcon Support

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

SCAM ALERT! Filestreasury; Real Gold Soft and Transcon Support                      I had the displeasure of billing my credit card on www.filestreasury.com for a trial period and their customer service and technical support was never available to help.

They did reply to my email several days after my refund deadline had expired. They also charged my credit card for hidden fees that was not outlined on their main billing page but was in a link to their Terms and Condition. This prevented my credit card company to chargeback the hidden fees. So what turns out to what I thought to be a credit card charge of USD 1.95 turns out to be a USD 89.95 charge on my credit card.

The software that I did successfully download had viruses that crashed my computer and I had to rebuild it from scratch. This website is operated by www.realgoldsoft.com. They are located in Baku, Azerbaijan. Real Gold Soft operates several internet websites that bills your credit card more than they should.

Their websites basically offers cheap software and DVDs that you can download all you want for the cost of a few dollars per month.

You know the old saying Buyer Beware". I did some research on Real Gold Soft and the website is registered to: Travel Exhibit Eric Trejo albertwitte@googlemail.com. This may very well be a Proxy that Real Gold Soft is hiding behind. I also discovered when I Goggled the keywords: Real Gold Soft Baku I found there have been many complaints on www.rippoffreport.com; all similar to my own.

Anyone who has been scammed by this company should file a complaint with VISA and MasterCard International.

Their website is:                                                                                        VISA                                                                          http://corporate.visa.com/media-center/press-releases/press969.jsp

MasterCard http://mastercard.com/us/personal/en/contactus/merchantviolations.html

If enough of us file a complaint then possibly we can have them shut down and maybe even bring up criminal charges.

This report was posted on Ripoff Report on 06/03/2010 08:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/filestreasury-free-software-download/internet/filestreasury-free-software-download-realgold-soft-baku-credit-card-billing-scam-free-d-610087. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

SCAM ALERT! Filestreasury; Free Download, Real Gold Soft and Transcon Support

AUTHOR: JL - (Canada)

POSTED: Thursday, June 03, 2010

I had the displeasure of billing my credit card on www.filestreasury.com for a trial period and their customer service and technical support was never available to help. They did reply to my email several days after my refund deadline had expired. They also charged my credit card for hidden fees that was not outlined on their main billing page but was in a link to their Terms and Condition. This prevented me from disputing my credit card charges and Charge Back to Real Gold Soft Baku.


So what turns out to what I thought to be a credit card charge of USD 1.95 turns out to be a USD 89.95 charge on my credit card. The software that I did successfully download had viruses that crashed my computer and I had to rebuild it from scratch. Their Credit card Billing is under the name "Realgold Soft Baku" 


This website is operated by www.realgoldsoft.com. They are located in Baku, Azerbaijan. Real Gold Soft operates several internet websites that bills your credit card more than they should. Their websites basically offers cheap software and DVDs that you can download all you want for the cost of a few dollars per month. You know the old saying Buyer Beware".


I did some research on Real Gold Soft and the website is registered to: Travel Exhibit - Eric Trejo albertwitte@googlemail.com. This may very well be a Proxy that Real Gold Soft is hiding behind. I also discovered when I Goggled the keywords: Real Gold Soft Baku I found there have many complaints on www.rippoffreport.com; all similar to my own. Anyone who has been scammed by this company should file a complaint with VISA and MasterCard International. Their website is:


VISA http://corporate.visa.com/media-center/press-releases/press969.jsp


MasterCard http://mastercard.com/us/personal/en/contactus/merchantviolations.html  


If enough of us file a complaint then possibly we can have them shut down and maybe even bring up criminal charges.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now