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Report: #1298384

Complaint Review: Fillserve - Irwindale California

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  • Reported By: madrina — Fountain Hills Arizona USA
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  • Fillserve 4981 Irwindale Ave. Ste 200 Irwindale, California USA

Fillserve inkjetfillkit Did not send items paid for, would not return calls or emails & no way to talk to company Irwindale California

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Inkjetfillkit.net and Fillserve.com (paretn company?) advertized 4 colors of bulk ink. I bought one of each with the black costing $19.99 and the colors $29. They sent the 3 colors, but refuse to send the cheaper black. Since the order was confirmed, the Inkjetfillkit.net has disappeared. the box return address and web site, Fillserve.com has increased the price of the black by $10 per bottle. To date, they have ignored numerous phone messages (you can not speak to an agent, it is all call-back, which they don't do) and emails. The one email I received said I didn't exist, but my credit card was charged the full amount. I tried to send the color ink back, but UPS said the address didn't exist. I can't confirm the real address because Fillserve does not answer or respond to calls. There was no packing slip in the box.

I can only assume the original offer was a "come-on" and never meant to be filled, except the more expensive colored bottles. The $19 black was a fraud.

Avoid the lost time waiting for the total order and waiting for responses and buy elsewhere. Now to get my credit card refund processed. 

 

This report was posted on Ripoff Report on 04/07/2016 09:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fillserve/irwindale-california-91706-2181/fillserve-inkjetfillkit-did-not-send-items-paid-for-would-not-return-calls-or-emails-1298384. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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