Complaint Review: Finbarr International (SHG) - Folkestone, Kent Select State/Province
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- Finbarr International (SHG) 5 Godwyn Road Folkestone, Kent, Select State/Province United States of America
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- Category: Miscellaneous Companies
Finbarr International ,SHG Finbarr International lies about their refund policy Folkestone, Kent, Other
*Author of original report: More lies from Finbarr
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Finbarr International (SHG)
5 Godwyn Road
Folkestone
Kent
CT20 2QQ
England
Finbarr International advertises in such publications as The Sun, Examiner and Enquier.
They advertise books, manuscripts and monograms. One such advertisement they had was entitled The Hand Of God. Their return policy states that if you are not thrilled with the material, simply return it within a 45 day period for a full refund. I ordered the material, I received it Feb. 16. I was not thrilled, I sent it back on Feb. 26. Still to date Finbarr International has not issued a full refund in the amount of $22.99. Instead they just sent me another catalog.
This report was posted on Ripoff Report on 04/14/2010 04:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/finbarr-international-shg/folkestone-kent-select-stateprovince-ct20-2qq/finbarr-international-shg-finbarr-international-lies-about-their-refund-policy-folkeston-593326. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
More lies from Finbarr
AUTHOR: RB - (USA)
SUBMITTED: Thursday, June 03, 2010
I have recently learned of the e-mail address and contact name for Finbarr International. There is E-mail address is Finbarrrock@ntlworld.com and the contact is Steven Gabriel.
I sent Mr. Gabriel an e-mail telling him that I was extremly dissappointed with his customer service. I explained to him that still to date I have received a refund for the material that I have sent, nor a response to both letters that I have sent to him requesting a refund.
Mr. Gabriel's reponse was that he has no record of receiving the material or both letters and that they were lost in the mail.
I have a really hard time believing that because my order with payment was accepted with no problem. I send the material back and make a request for refund 3 times, and it gets lost. Go figure.
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