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Report: #196492

Complaint Review: Fingerhut Catalogs - St. Cloud Minnesota

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  • Reported By: Rensselaer Indiana
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  • Fingerhut Catalogs fingerhut.com St. Cloud, Minnesota U.S.A.

Fingerhut Catalogs Falsely charged me for "Safeline" program St. Cloud Minnesota

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Started with an order I tried to cancel, the next day they say they can't do that its already went to shipping. Ok, I wait for it to come by regular mail and march it right to the post office. Returned it as "refused package delivery".

Now the fun part, try to order a printer from catalog, sorry not enough open credit. I have to wait for return to clear.

Call them on an almost daily basis, they say it can take up to 3 weeks to credit my account. Funny they can "debit" the account in a second.

Now my statement comes out with a new charge for "Safeline", the account protection program I was offered and said NO to. What part of no does Fingerhut not understand.

Another call to customer service, I would email them but that aint working either, the email address is bogus. The lady says, "No problem, we will credit your account." I asked her if that would take 3 weeks also.

I can only hope that if and when my printer arrives it isnt in a million pieces or the box is empty.

Jerry
Rensselaer, Indiana
U.S.A.

This report was posted on Ripoff Report on 06/14/2006 10:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fingerhut-catalogs/st-cloud-minnesota-47978/fingerhut-catalogs-falsely-charged-me-for-safeline-program-st-cloud-minnesota-196492. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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