Complaint Review: Fingerhut / ER Solutions - St. Cloud Minnesota
- Fingerhut / ER Solutions 6250 Ridgewood Road St. Cloud, Minnesota U.S.A.
- Phone: 800-2082500
- Web:
- Category: Cameras & Video
Fingerhut, ER Solutions NEVER PURCHASE FROM THEM!! St. Cloud Minnesota
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I ordered a digital camera from Fingerhut in 04. Before the item was shipped, I called to cancel the order as I discovered something better and MUCH cheaper in a local chain store.
Fast forward 2 years and they are still trying to get me to pay for it. In 2004 I called and stated I didn't receive it. They said they'd send me an affidavit. Not only didn't they send the affidavit, they never sent another thing to me again. I assumed this meant the item was returned to them and they closed the account. That's not uncommon. I've had checks stolen from my mailbox and when I called to get an affidavit to get the check replaced, they never sent it nor the cancelled check copy, just a new check.
Now it's on my credit report postponing me from buying a home. I called and complained. They sent the affidavit. I filled it out and returned it and then got a letter stating I had 60 days from the first bill to send them an affidavit. I never received such an affidavit. They also have no proof I had the item. I told them they could search my house from top to bottom. They claim the USPS tracked it and stated it was delivered. However, I never signed for anything.
Now if I don't pay them $330 I can't get a house. They also used a collection company called ER Solutions. ER Solutions has called my house tons of times, I assumed they were a telemarketer cause the calls are inconsistent and they NEVER leave a message. Nor have I ever received ANY paperwork in the mail from them and they aren't even on my credit report.
I want to buy my house so I offered to pay a portion of the money they claim I owe to get a letter of satisfaction, then fight for the money back later. They won't cut a deal. They want the full $330 FOR AN ITEM I DON'T HAVE. I'm posting my complaints everywhere I can think of!! NEVER PURCHASE ANYTHING FROM FINGERHUT.
Melissa
Washingtonville, New York
U.S.A.
This report was posted on Ripoff Report on 09/22/2006 02:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fingerhut-er-solutions/st-cloud-minnesota-56303/fingerhut-er-solutions-never-purchase-from-them-st-cloud-minnesota-212292. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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