Complaint Review: Fingerhut headquarters is actually Bluestem Brands - Eden Prairie Minnesota
- Fingerhut headquarters is actually Bluestem Brands 6509 Flying Cloud Eden Prairie, Minnesota USA
- Phone: 952-656-3700
- Web: fingerhut.com
- Category: Mail Order Services
Fingerhut headquarters is actually Bluestem Brands Customer Service is a joke Eden Prairie Minnesota
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After placing an order, I was emailed that my order will be shipped to my old address. I called a minimum of 10 times to talk to a customer service representative, to inform them of this situation and to verify my new address, and each time I spoke to someone, they said they're was nothing they could do about these items going to the wrong address.
I informed them I sold the house, that the items were going to, that they would be receiving the items, and that I will not be paying for these items. They argue that they're is nothing they can do about the items going to the wrong address.
I try contacting someone at corporate, and of course that is a joke in itself. I DO NOT RECOMMEND anyone use this company for anything. I may have to get my attorney involved in order to resolve this issue.
This report was posted on Ripoff Report on 12/12/2016 08:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fingerhut-headquarters-is-actually-bluestem-brands/eden-prairie-minnesota-55344/fingerhut-headquarters-is-actually-bluestem-brands-customer-service-is-a-joke-eden-prair-1342661. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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