Complaint Review: First Consumers Cardmember Services First National Bank Of Omaha - Omaha Nebraska
- First Consumers Cardmember Services First National Bank Of Omaha PO BOX 2638 Omaha, NE 68103-2638 Omaha, Nebraska U.S.A.
- Phone: 877-932-3626
- Web:
- Category: Credit & Debt Services
First Consumers Cardmember Services First National Bank Of Omaha has bogus late charges! Ripoff! Omaha Nebraska
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After mailing the payment 10 days ahead of due date I was charged a $35 late fee. I then mailed the following payment using USPS priority mail with proof of delivery at a cost of $4.30. I was again charged a $35 late fee.
Sent a dispute letter including proof of timely delivery in September per instructions on the statement. No response received as of this date. December payment also sent with proof of delivery. Delivery proof indicates receipt prior to the due date, but another $35 late charge posted for December.
Looked up 1st National Bank of Omaha's phone number and gave them a call. Asked for the FCNB rep and explained the situation. They requested fax copy of my September letter and delivery proof and stated that processing time after receipt was the reason for the late charge! Still waiting on credit for the charges.
This is a blatant rip-off and you'd think with all of the complaints on this site alone that a class action suit would be imminent!!!
CPA
Dallas, Texas
U.S.A.
This report was posted on Ripoff Report on 01/07/2005 09:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/first-consumers-cardmember-services-first-national-bank-of-omaha/omaha-nebraska-68103-2638/first-consumers-cardmember-services-first-national-bank-of-omaha-has-bogus-late-charges-r-126300. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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