Complaint Review: First Data Processing - Nationwide
- First Data Processing Nationwide USA
- Phone: 877-257-2094
- Web: www.firstdatacanada.ca
- Category: Credit Card Processing (ACH) Companies
First Data Processing First Data MerchantFirst DataFirst Data Global LeasingFDGL Credit services, merchant services Atlanta, GA Nationwide
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Signed with First Data for a 3 year contract, sure. No problem. Changed my mind. $250 per terminal. I have two of them. $500 to cancel. I was informed in May that the fees were increased.
Department of Finance Canada:
http://www.fin.gc.ca/n10/data/10-049_1-eng.asp
3. Payment card network rules will ensure that following notification of a fee increase or the introduction of a new fee, merchants will be allowed to cancel their contracts without penalty.
By signing a contract with an acquirer, a merchant will have the right to cost certainty over the course of their contract. As a result, in the event of a fee increase or the introduction of a new fee, merchants will be allowed to opt out of their contracts, without facing any form of penalty, within 90 days of receiving notice of the fee increase or the introduction of a new fee.
Merchants may not cancel their contracts in relation to fee increases made in accordance with pre-determined fee schedules, such as those based on merchant sales volume, provided that the schedules are included in the merchant’s contract. I was notified of the fee increase. I called within 90 days to cancel.
First, they said I had to pay. Then, when I mentioned this law, they "seemingly forgot" and said I could cancel without penalty. Sorry, it's been over 90 days they said. But I didn't get nofication of the fee increase until May.Tough s**t they say. My lawyer is $250 per hour. It would take him four hours to go through everything, so alright, I'll let them win this round, they are crooks anyways (a lot of hidden fees)
I cancelled, went with a new carrier. Okay, to cancel your First Data Account, you need to call First Data Global Leasing to cancel. No problem. Guess what? You signed a lease contract for 4 years, and by breaking the contract, you now owe us $1300. That's when I proceeding to tell her to send it to me in writing. Now, it's going to my lawyer.
This report was posted on Ripoff Report on 08/05/2014 02:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/first-data-processing/nationwide/first-data-processing-first-data-merchantfirst-datafirst-data-global-leasingfdgl-credit-s-1167604. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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