Complaint Review: FirstBank Of Boulder, 1stBank - Boulder Colorado
- FirstBank Of Boulder, 1stBank 6500 Lookout Road Boulder, Colorado U.S.A.
- Phone: 303-5201000
- Web:
- Category: Banks
FirstBank Of Boulder, 1stBank | Notice: Ripoff Report VIP Arbitration Decision: A neutral and independent Arbitrator has determined that the following Report contained one or more false statements of facts. The false statements have been redacted as ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). | ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)) Boulder Colorado
*Author of original report: Settled Dispute
*Author of original report: Account not dormant
*Consumer Comment: How is being given wrong information
*Consumer Comment: Guess what?
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RIPOFF REPORT VIP ARBITRATION
SUMMARY OF ARBITRATOR’S DECISION
First Bank, Complainant
v.
Anonymous, Author of Report #307745,
________________________________________________________________________
Complainant First Bank (the “Complainant”) has challenged the truthfulness of certain specific statements (each, a “Statement”) posted by Author Anonymous (the “Author”) on the Ripoff Report website at www.ripoffreport.com as Ripoff Report #307745 (the “Report”). The Complainant denies the allegations contained within the Report. The Author did not provide a response to this matter. Therefore, in accordance with the Ripoff Report VIP Arbitration Rules (the “Rules), the Author waived their right to participate in this Arbitration. By submitting a Report and a Complaint on the Ripoff Report websites, both the Complainant and the Author have agreed to submit the dispute to the Ripoff Report VIP Arbitration Program.
In accordance with the Rules, the Arbitrator was asked to decide whether the challenged Statements were an opinion or a fact. If, and only if, the Statement was determined to be a statement of fact, the Arbitrator was asked to further decided if, by a preponderance of the evidence, to determine if the Statement was true or false. If the statement identified by the Complainant is determined to be an opinion, no determination will be made as to that particular Statement because an opinion cannot be determined to be true nor false.
In this case, the Arbitrator had only the evidence submitted by the Complainant to consider. The evidence submitted included Ripoff Report #307745, Complainant’s Arbitration Statement, Complainant’s Witness Statements, and supporting documentation.
Each Statement challenged by the Complainant has been considered, together with any Witness Statements and Documents provided by the Complainant for determination of the truth or falsity of the Statement. The Author did not provide a response to the Complaint.
The Arbitrator determined that the certain statements challenged in the Report were false. Therefore, according to the VIP Arbitration Rules, those statements have been redacted.
Decided January 12, 2018,
Sandra J. Franklin, Arbitrator
* A copy of the full Arbitrator’s Decision is available upon request. Please e-mail arbitration@ripoffreport.com with the name of the Complainant and Report number.
________________________________________________________________________
((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration))!
((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration))!
((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). It took more than a month and four hours of agony to resolve this situation.
My recommendation is that you avoid FirstBank, also known as 1st Bank, at all costs. ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).
Propture
Boulder, Colorado
U.S.A.
This report was posted on Ripoff Report on 02/10/2008 07:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/firstbank-of-boulder-1stbank/boulder-colorado-80301/firstbank-of-boulder-1stbank-notice-ripoff-report-vip-arbitration-decision-a-neutral-307745. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Author of original report
Settled Dispute
AUTHOR: Propture - (U.S.A.)
SUBMITTED: Monday, February 25, 2008
The bank was very helpful in settling this matter. The funds have been restored and I am quite satisfied.

#3 Consumer Comment
How is being given wrong information
AUTHOR: John - (U.S.A.)
SUBMITTED: Monday, February 11, 2008
the bank's fault? Who gave them the incorrect info? Why have you not dealt with them until now to find this out?

#2 Author of original report
Account not dormant
AUTHOR: Propture - (U.S.A.)
SUBMITTED: Monday, February 11, 2008
This account was NOT dormant--I had gotten many statements, and had called FirstBank at least twice in the two years. I called to correct the bad address--and they did NOT tell me the account was closed and the money sent to the state. This is horrid customer service and customer relations.
The point of my complaint is that FirstBank did NOT try very hard to notify me before sending my money to the State. Had they left one phone message, or tried the second address, there would have been no problem.

#1 Consumer Comment
Guess what?
AUTHOR: Chloe - (U.S.A.)
SUBMITTED: Sunday, February 10, 2008
"My recommendation is that you avoid FirstBank, also known as 1st Bank, at all costs. You cannot be assured your money will be protected, nor that it will be there when you want it. You would be well-advised to withdraw your funds immediately and find a bank that cares about you and will take care of your money."
All banks do this, after an account has been dormant for years.


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