Complaint Review: Firstediting.com - Internet Florida
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- Author Not Confirmed
- Firstediting.com Internet, Florida United States of America
- Phone: 1 (321) 251-6977
- Web: Firstediting.com
- Category: Book Publishers
Firstediting.com Hard to Contact Internet, Florida
*Author of original report: Completion date came and went
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I contracted with firstediting.com and was impressed with the numerous emails and phone calls about my manuscript. After I paid up front I never heard from them again. I have left numerous emails and phone calls but nothing. It seems a little weird to have someone editing your manuscript and they NEVER contact you about it. I have some changes but no way of communicating them to the editor. I also have a publisher waiting for it and the original contract said 10-14 days... well it's been 13 so I guess I have one more day but I'm not holding my breath. Three questions I have for them.. What does the "Satisfaction guaranteed" mean on their website. When can I expect to see my manuscript. and finally why doesn't the editor communicate with their client!
This report was posted on Ripoff Report on 08/27/2012 03:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/firsteditingcom/internet-florida-/firsteditingcom-hard-to-contact-internet-florida-933325. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Completion date came and went
AUTHOR: bill - (United States of America)
SUBMITTED: Wednesday, August 29, 2012
After my complaint was posted here I was assured by firstEditing that my manuscript was getting the final touches and would be sent shortly. Well, it didn't come. More promises and no delivery. Now they are non compliant and I will seek return of my money. They still will not let me contact the editor so I have no idea what is going on. All correspondence with the editor is through a third party. As a gift they said I could have a short addition edited, but what i want is my original work edited. I am soooo frustrated. I would not recommend FirstEditing to anyone.
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