Complaint Review: Firwood Design Group LLC - Troutdale Oregon
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- Author Not Confirmed
- Firwood Design Group LLC 359 E. Historic Columbia River Hwy Troutdale, Oregon United States
- Phone: (503) 668-3737
- Web: http://www.firwooddesign.com/
- Category: Architects & Designers
Firwood Design Group LLC FDG fraudulent billing and contract violations Troutdale Oregon
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We hired Firwood Design Group two years ago to help us split a plot of land into multiple plots. The contract was for $20,000 and would take 6 months. Two years later they have charged us over $45,000 and there is still no end in sight. Legally these types of contracts are allowed to go over the quote by a "reasonable" amount, which is limited to 20%... NOT 120%!
Looking at the billing breakdown they have charged us for over 160 hours of CAD (Computer Aided Drawing) and produced nothing more than a simple drawing of property lines. I took CAD courses in college and could make the drawing myself in a couple hours. There are separate line items in the bill for survey crew and such, so the CAD line items certainly don't include any of those.
Every month we get charged for more CAD hours with nothing to show for it. I've never seen such a blatant attempt to defraud a customer this way. They were counting on our ignorance, but that was a mistake.
This report was posted on Ripoff Report on 11/19/2018 11:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/firwood-design-group-llc/troutdale-oregon-97060/firwood-design-group-llc-fdg-fraudulent-billing-and-contract-violations-troutdale-oregon-1467715. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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