Complaint Review: fitnessrepairparts.com - St. Charles Missouri
- fitnessrepairparts.com 650 N Main Center St. Charles, Missouri United States
- Phone: 6366342202
- Web: www.fitnessrepairparts.com
- Category: Sporting Goods
fitnessrepairparts.com Sent damaged part and would not provide proper resolution. St. Charles Missouri
I ordered a part for my elliptical machine. The part arrived damaged. The service and support team refused to help. I spoke with two representatives. They stated they could send out a return label, then send me a replacement part 30 days after they receive the return. This is unacceptable timing, and they were unwilling to compensate for the damaged part or for the significant delay in providing me what I had originally ordered, which was a functioning part. This is complete dissatisfaction with their problem resolution. I even offered feedback, a 39 cent piece of Styrofoam would have prevented the damage, but they did not even care.
This report was posted on Ripoff Report on 12/14/2017 11:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fitnessrepairpartscom/st-charles-missouri-63301/fitnessrepairpartscom-sent-damaged-part-and-would-not-provide-proper-resolution-st-cha-1416948. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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