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Report: #1133505

Complaint Review: Fitworks Norwood / Jaime Taylor - Select State/Province

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  • Reported By: screwed by fitworks — cincinnati Ohio
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  • Fitworks Norwood / Jaime Taylor 4600 Select State/Province USA

Fitworks Norwood / Jaime Taylor JT Automatic Renewal Deception/ Lies Cincinnati Ohio

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I paid for a full year membership up front in cash 18 months ago.  The membership expired on 3/6/2014.  I went into the facility on 3/6/14 to discuss renewal options.  After finding that the "discount rate" was actually a 50% increase from the 18 months prior rate, I decided to join the other gym and not renew with Fitworks.

I spoke with Jaime Taylor in person and asked if I could settle up the past due fees.  Jaime indicated that I would have to settle up the past due annual maintenance fee from my wife's account ($41.64) directly with their billing company. 

Three weeks later on 3/24/14, I received a bill from ASF (the billing company) indicating that my membership automatically renewed and I received a bill for the $79 including the current year's maintenance fees, March 2014 and April 2014 dues.  My wife received the same bill but included the past due amounts.  I subsequently called the front reception at the gym and they indicated that a cancellation was required for a membership that I paid in full 18 months prior.  When I came into the gym on 3/6/14, there was no mention of this requirement even when directly asked if we were settled up on debts. 

I feel that the practice was deceptive and aimed to incur additional fees on a departing member. 

 

 

This report was posted on Ripoff Report on 03/25/2014 12:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fitworks-norwood-jaime-taylor/select-stateprovince/fitworks-norwood-jaime-taylor-jt-automatic-renewal-deception-lies-cincinnati-ohio-1133505. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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