Complaint Review: Five Star Ford - Scottsdale Arizona
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- Author Confirmed
- Five Star Ford 7100 E. McDowell Road Scottsdale, Arizona U.S.A.
- Phone: 480-946-3900
- Web:
- Category: Auto Repair Service
Five Star Ford dishonest about servicing your car Scottsdale Arizona
*Author of original report: Whatever, Tex
*Consumer Suggestion: No Way
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I had brought my '89 Mustang to be serviced for a power door lock that would only work intermittently. They said they replaced the actuator.
I also told them I was taking a road trip to San Diego and for them to inspect the car. They told me they had checked everything.
On my trip, my car stalled on me twice going and twice coming back. The second time, I had to be towed to a reapair shop in Yuma, which cost me some $800 for towing and parts. It was because Five Star did NOT check my fuel filter, which I would think one would do before sending someone on a road trip.
About the door lock, it gave me trouble again this week and I had it replaced at another establishment. Five Star did NOT put a replacement, it is definitely the original acuator selonoid.
Keep this in mind when you hear about Five Star Ford in Scottsdale, AZ
Tony
Scottsdale, Arizona
U.S.A.
This report was posted on Ripoff Report on 08/23/2005 06:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/five-star-ford/scottsdale-arizona-85257/five-star-ford-dishonest-about-servicing-your-car-scottsdale-arizona-154755. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Whatever, Tex
AUTHOR: Tony - (U.S.A.)
SUBMITTED: Wednesday, August 24, 2005
The point is they should have said something about it if I'm going on a road trip, and that's when a fuel filter will fail you.
THEY DID NOT replace anything. Especially the solenoid for my door lock, that's what I'm really steamed about. They were SUPPPOSED to replace it, and DID NOT.
#1 Consumer Suggestion
No Way
AUTHOR: Cory - (U.S.A.)
SUBMITTED: Wednesday, August 24, 2005
There's no way to "check" a fuel filter. Either you replace it or leave it as is. If you didn't, you should have had a tune up before you left on your trip and asked them to replace it. Even so, you could have gotten some gas with some contaminents(sp) in it on the road. You have a 16/17 year old car. Things are bound to go wrong with it. Which parts did they replace?
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