Ripoff Report Needs Your Help!
Report: #180971

Complaint Review: Flagstar Bank - Troy Michigan

  • Submitted:
  • Updated:
  • Reported By: Claremont New Hampshire
  • Author Confirmed What's this?
  • Why?
  • Flagstar Bank Troy, Michigan U.S.A.

Flagstar Bank Ripoff Don't get behind on payments or God forbid get an illness Troy Michigan

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

My husband was uanble to work for over 3 months last summer. I had written to Flagstar Bank explaining the situation and sent in a partial payment. It took them over 2 weeks to send this payment back to me. In the meantime, I received a foreclosure notice in the mail and was extremely upset! I contacted the Loss Mitigation Dept. and was told I had to fill out all this paperwork to see if we evn qualified for an agreement to get caught back up. I waited and then it finally arrived, sent overnight and it had to be faxed back to them immediately along with $3200. Then our payments would go back to normal until this agreement expired on 1/20/06. After the first payment was made everything was fine.

After the second payment was made, I was told it was not enough and that our payment had gone up an additional $80.00 a month due to not enough funds in our escrow account. I said fine. She told me I could pay it next month, but to remember that my payments would be that from now on. I contacted the bank after I made the payment on the 20th of January. She then told me oh the contact doesn't run out until 2/20/06. So after I made the February payment, I faxed over the information she requested.

I waited 2 weeks until I heard anything. Then she called me at work on Thursday and I couldn't talk at work and I don't get home until after they all leave.So on Friday morning, I sent her a fax telling her that I could not talk at work, but that she could fax over the new agreement and I would look at it.

Not 2 hours later, she calls me at work and tells me she never got my e-mail and that she has nothing to fax to me. But she would give me the details over the phone and she wouldn't take no for an answer. She then starts telling me that I need to pay $1833 now and then my mortgage payment would be due on 5/1/06 an low and behold the payment dropped by $37.00. I told her I didn't have that much to send. Then she says you can pay $1400 now and will have a mortgage payment due on 4/1/06. But there would be a $500 fee attached to that. So if I go for the $1400 deal I will end up paying a total of $2300 by April 1st. I didn't understand this whole concept, so she explained it to me again, only this time she tells me, "It's not Flagstar Bank that is requesting these funds, it's Fannie Mae". So I asked what does Fannie Mae have to do with this? She then tells me that "Fannie Mae holds my mortgage". So I am sitting here wondering today, "Why am I paying Flagstar Bank, when Fannie Mae is holding may mortgage"? AND SHE CAN'T EVEN TELL ME WHEN THIS MONEY IS DUE!

So I started doing research on line about Fannie Mae and they don't hold mortgages, they just guarantee them. Can anyone out there help me to figure out what this bank is trying to pull? And should I be contacted the Banking Commission and Attorney General's office in my state and in the state of Michigan? I have e-mailed Fannie Mae and they would like me to call them, but I can't do that until tomorrow.Help! Don't want to lose out house!

Claremont, New Hampshire

This report was posted on Ripoff Report on 03/13/2006 05:20 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

Segment Now