Ripoff Report Needs Your Help!
Report: #1068486

Complaint Review: Flagstar Bank - Troy Michigan

  • Submitted:
  • Updated:
  • Reported By: Aphil — Rockledge Florida
  • Author Not Confirmed What's this?
  • Why?
  • Flagstar Bank 5151 Corporate Drive, Troy, MI 48098 Troy, Michigan USA

Flagstar Bank Flagstar foreclosured on our home while stringing us along from November 2008 until December 2010. We completed many, many, many modification packets. Scanned all forms, spoke with many different representatives that continued to say, send this send that, we need this, its with a modification specialist, the list goes on and on. Troy Michigan

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

In October 2008, I contacted Flagstar Bank to start the process of a loan modification.  Flagstar some how had us already behind one month after purchasing our loan from another mortgage company.  The first payment was paid to the other company prior to Flagstar obtaining the loan.  When we found out that our loan was purchased by Flagstar, I contacted them to ensure that they had received the prior payment.  I was informed that the full process had not been completed and that the payment would be transferred to Flagstar.  The payment was never received. 

I then contacted Flagstar in Oct. 2008, to report a loss of income to our household.  I was instructed to complete the online modification form, in which I did and fax or email all documents, I did.  I waited about a month and made a return call in November.  I was told the paperwork was not received and to re-fax or email it again, in which I did.  Again, I call back to ensure they received the paperwork, and was told the paperwork was received and someone would be contacting me in the next few days.  I waited almost two weeks and no call.  I called again and was told it would be 30 days or longer before someone would be contacting me. 

After many, many, many calls to this bank, I received an email from a representative with an attachment for a forebearance.  The forbearance was for 3 months of an agree payment.  I signed the agreement and returned it. We made all agreed payments, but still no modification.  Flagstar sent the loan to the attorney's office which added their costs and foreclosed on our home in Dec. 2010.

This report was posted on Ripoff Report on 07/19/2013 01:56 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

Segment Now