FLEX COMPONENT PTE LTD Worst experience in 10 years of business. Singapore

Promised new parts, sent refurbs with scratches on the bottom, foreign material and flux. Refused to accept return claiming that the parts were 100% new. Refused to accept an extension to our return date, due to OEM's delays. Once the parts were received, claimed that we short shipped, when it's clearly that no one open their package after our test house inspected the parts, and counted 200 pcs. Refused to accept the settlement for the 140 pcs they claimed to receive, nor the 60 pcs they claimed that weren't received. Shawn and Carol are extremely difficult people to deal with. Now they're trying to pull another trick, they will test 140 pcs to confirm and verify if those are the parts that they shipped to us, so they can fight that qty to us. Please do not do business with this company, they have no sense of integrity or honesty. In general, we are in the process of losing $20,000, plus they ruined our reputation with our OEM. Total disaster with this company.