Flip the trend.com Unknown Dog beds ordered on November 17, now March and never received Olathe Kansas

Ordered 8 dog beds of different sizes from flipthetrend.com on November 17,2017 with a cost of pay only shipping 4.95 for a "promotion”. One month later nothing. Tried to find a phone number but nothing. Tried to email 5 times no response. Finally in January 2018, got o line chat response saying size was backordred (ordered multiple sizes never received notice or anything) was told had to specifically request a refund and then would receive the product and refund. Neither ever happened. Flash forward to end of February and two more attempted chats where the online "agent” stated that the item has been shipped and. No refund can be issued until the product arrives and it is out of her hands. Attempted to call the phone number that shows up on bank statement 5417543010 and it rings fast busy as an invalid phone number , website no longer seems to show up( hoping not too many others got taken) Have saved screen shots of online chat promising a refund but wishing I could do more to stop crooks like this.