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Report: #649466

Complaint Review: FLOOR & DECORD - MORROW GA 30260 Internet

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  • Reported By: TIEN M LE — RIVERDALE Georgia United States of America
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  • FLOOR & DECORD 1056 PERSONAL PLACE, Internet United States of America

FLOOR & DECORD FLOOR AND DECORD INC, wrongly advertise and RIP-OFF, Internet

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i stoped by FLOOR AND DECORD AT 1056 PERSONAL PLACE, MORROW GA 30260 store on 10-06-2010. on the show room, they show 3 1/2 inch hardwood floor, all of them in good condition no termite, or manufacture defect.  i talked to sellman and asked him if i can purchase the one that's on the show room, and i want the product from the pallet in the show room. he said no problem, he's making sure he will do that.  i purchase 32 bunddle which is $752.60  and told them i will come back and pick it up tomorrow. after the next day i came and pick it up, all the bundle is in the pastic bag and put it in my truck. i drove home and didn't open it. after 2 day , which is 10-10-10 i opened  up and about to install hardwood floor, ALL OF THE 32 BUNDLE IS MANUFACTURE DEFECT, TERMITE EATING THE PRODUCT, ALOT LITTLE HOLE AND BIG HOLE IN THE WOOD. I DO HAVE PICTURES TO PROVE TWO COMPLETE DIFFRENT FROM THE ONE I HAVE AT MY HOUSE AND THE ONE AT THE SHOW ROOM. 

CONTACT THE MANAGER ON 10-10-2010 HIS NAME IS JOSH, ASK HIM IF I CAN EXCHANCE IT OR RETURE IT, HE SAID NO. ALL SALE ARE FINAL. and i showed him the picture i have and the picture of the product at store, he keep saying unfinished wood is suppose to be like that. MAY I ASK YOU THAT , ALL UNFINISHED HARDWOOD FLOOR PRODUCT SUPPOSE TO HAVE < TERMITE, ALOT OF HOLE, CRACKING, MANUFACTURE DEFECT,>?  PLEASE HELP ME, if they can take advangetage almost $800 out of me.
$800 per person, X  1000 customers  per year = $ 8,000,000 easy money they make.

This report was posted on Ripoff Report on 10/10/2010 03:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/floor-decord/internet/floor-decord-floor-and-decord-inc-wrongly-advertise-and-rip-off-internet-649466. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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