Florida Combined Life Dental ONCE YOU'VE PAID THEY DON'T CARE ABOUT YOU ELK GROVE Illinois

This is the worst experience I've ever had with a company. They were very kind when they were trying to make me buy their insurance. Now I want to cancel my policiy, and they just put me on hold for hours. They dissapear once you need them, do not answer emails, or pick the phone up. I leave my phone on speakerphone listening to the hold on music, everyone who enters my office ask the same: you are still waiting for Florida Combined Life to answer that call? In customer service they say they are just hired by the company, but there is nothing they can do, they just work for them, they share your pain, they say things like "I know, that line has very long waiting times, try at the end of the month, or try Fridays after 4 PM". It is ridiculous. Please, do not deal with Florida Combined Life Dental, they are very irresponsable, no caring people.