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Report: #1320411

Complaint Review: Florida Energy Water & Air - Orlando Florida

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  • Reported By: pm2 — Orlando Florida United States of America
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  • Florida Energy Water & Air 6505 Edgewater Drive Orlando, Florida USA

Florida Energy Water & Air Rainsoft Bait and Switch; Fraudulent Invoice Orlando Florida

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 Dishonest dishonest dishonest. Been a customer for more than 10 years. No more! Quoted one price but they invoiced me and tried to charge my credit card for $75 more! than the quoted price. When I caught them, they said, "Oops, a mistake adding up the numbers." 149.95 that was promised became $225.67 on the invoice!! The numbers didn't even add up to $225.67. What if I didn't catch them?? Also they did work they were not authorized to do just to inflate the invoice (which they "added up wrong."). When I called the office, the first person was so condescending. "We had to make sure you had good water. You DO want clean water, don't you?" I asked to be transferred. The second person was just as condescending. He added, as if it was a threat, that he was noting in my file that they weren't allowed to do any work unless I was present. So, what then? They'll only proffer honest invoices and do only pre-authorized work if someone is standing over them? An honest plumber can do what these people claim to do for less money and with integrity.

This report was posted on Ripoff Report on 08/03/2016 06:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/florida-energy-water-air/orlando-florida-32810/florida-energy-water-air-rainsoft-bait-and-switch-fraudulent-invoice-orlando-florida-1320411. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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