Report: #1254116

Complaint Review: Florida Supplement LLC - Miramar Florida

EDitorial Comments

WARNING!
Do not buy masks
from unknown
unreliable websites!

Coronavirus Covid-19
order masks now??

Political Signs Must Go!

EDitorial Comment
ED Magedson – Founder
Ripoff Report

Flood Damaged Vehicles
Unscrupulous Auto Dealers

How to identify hurricane
damaged trucks, cars RV's
motor cycles boats:
Ripoff Report Investigates

HELPFUL RESOURCES
Covid-19 coronavirus

Identifying coronavirus
Covid-19 rip-off scams

Featured Ripoff Reports

View More Recent
Featured Reports

Past Featured Reports

Don’t let them
Get away with it!

Make sure they make
the Ripoff Report!

EDitorial Comments

Wichita Kansas Attorney
Brad Pistotnik Indicted

Cyber Attacks & Content
removal scheme against
Ripoff Report

Ripoff Report Investigates

Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions

Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report

Ripoff Report Investigates!

Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Don’t click on those slick Ads!

Phony Ad using Ellen DeGeneres
& hundreds of other A-list Stars...

Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years

WHAT IS YOUR STORY?
ARE YOU A VICTIM?
FORMER EMPLOYEE?

WE WANT TO HEAR IT!
Contact Our Team Now!
CLICK HERE

What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created.

Better Business Bureau
What Consumers need to know

20/20 exposes the real BBB

In The Media

See more videos

We Need Your Help!

Learn More Here

Ripoff Report is Xcentric Ventures

Submitted: Thu, September 10, 2015
Updated: Thu, September 10, 2015
Reported By: cgmp cgmp — Palm Beach Gardens Florida USA

Author Not Confirmed

Why?

Florida Supplement LLC 1031 Commerce Parkway Miramar, Florida USA

Phone: 9549251924
Web:
Category: Drug Manufacturers

Florida Supplement LLC Florida Supplement delivers crumbling tablets and over 1 year not fixed. Miramar Florida

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

Show customers why they should trust your business over your competitors...

Add Rebuttal to this Report

File New Report

← Is this

Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.

How to fix
Ripoff Report

If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

We have worked with Florida Supplement for over a decade, when Doug Brown and Irwin Kendall were both active.

They manufactured great products and if a problem occurred, it was handled prompltly.

Neither Doug or Irwin are active at Florida Supplement now. The persons we worked with directly on this situation have been:

Bob Stein: According to LINKEDIN profiles, CEO of Florida Supplement, Principal of Menotomy Associates andChairman of the Board,Defiance Integrated Technologies

Paulo Hala, SVP of Marketing

Giselle Garcia, Customer Service.

Following is a edited copy of a BBB report filed with BBB Southeast Florida, that for some reason is not appearing as a complaint on their site as of now.

Our company has been a customer of Florida Supplement for over 10 years. They have manufactured branded herbal tablets for us without problems or if there was a problem it was corrected promptly by Florida Supplement and its former President Doug Brown or Irwin Kendall, SVP. New CEO is Bob Stein and SVP Paulo Hala.

We placed an order for herbal tablets in June 2014 and paid a 50% Deposit at that time. We were promised delivery in 8 to 10 weeks. The order was an exact duplicate of tablets , packaging and labeling Florida Supplement has manufactured for
us for probably hundreds of thousands of tablets in the past, without issues.

We had to constantly prod Florida Supplement for a firm delivery date and tablets labeled: Lot 1047039 MFG 09/2014 were delivered to us 10 weeks late (about 11/14) Florida Supplement required us to pay balance due in advance prior to delivery.

We shipped and were almost immediately contacted by furious customers stating that the tablets were bad quality, broken and crumbled.

A picture of product quality they sent is attached at this site:

Paulo Hala at Florida Supplement told us that their retention samples were fine, so we drove down to Florida Supplement with 5 people and when he presented their "retention" samples, they crumbled in our hands.

We were promised that Florida Supplement would fairly compensate damage to our business in addition to "rework" the product in and other promises but about 2 months later we were delivered the "rework" product (2/15) which turned out to be boxes labled Batch xxx7039 - R but later it was discovered the alleged "rework" boxes contained only bottles appearing identical to the first bad batch and stamped identical to first batch : Lot xdxx7039 MFG 09/14 on the bottom. The rework tablets also crumbled up. It looks like they put the original bad bottles into new master boxes.

Manufacturing Control Records and QC for the 1st and "rework" batch requested. Not delivered.

We were told they did not want to recall. As of 9.7.2015 and over 12 months since placing original order, we have still not been delivered good quality tablets

by Florida Supplement, Miramar, FL. They have promised to replace but we have not been delivered good product as of 9.7.2015.

This is very disappointing, they have been a good manufacturer for many years but the latest management team headed by Bob Stein and Paulo Hala, in our opinion for this order have been simply horrible.

Their incompetence in resolving this issue has destroyed many of our customers relationships we have had for years, our income has plummetted and they have not yet met their promise to replace this product with good product or help us in

ways to restore our business relationships and financial health.

In our experience and opinion, Florida Supplement gets an F on this order process and a we feel like publishing this report is our last resort and warning to others who may deal with Florida Supplement.

Report Attachments:

This report was posted on Ripoff Report on 09/10/2015 01:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/florida-supplement-llc/miramar-florida-33025/florida-supplement-llc-florida-supplement-delivers-crumbling-tablets-and-over-1-year-not-1254116. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Florida Supplement LLC

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal

Respond to this report!

Also a victim?

Repair Your Reputation!