Florida Windows and Doors Mismanaged Window manufacture and installation while providing terrible customer service Palm Beach Gardens Florida

Florida Window and Doors had the worst customer service I have ever experienced.

i ordered 14 hurricane-proof windows from them.  They mismanaged the permits resulting in a month delay in placing the manufacture order.  The measurement person assumed one window was the same size as the other two and did not measure it.  He was wrong.

The installation team did not check the new window measurements before removing the old window so we ended up with a plywood window for 2 months while a new window was manufactured.  Yes, 2 months...

Throughout all these mistakes and events, the staff  never apologized or offer any compensation.  In fact, every step of the way, we received an attitude from the staff as if  we were  being difficult.  Even after the final window installation 2 months late, the owner demanded immediate payment, not even allowing one week longer. 

Unfortunately I have only now read the stories on this company and can only hope that future potential customers check these sites before using them.