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Report: #366362

Complaint Review: - San Francisco California

  • Submitted:
  • Updated:
  • Reported By: Seattle Washington
  • Author Confirmed What's this?
  • Why?
  • 1325 Howard Street San Francisco, California U.S.A. sold an inadequate mattress and failed to accept return or reasonably accomodate customer San Francisco California

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I bought a tri-fold foam mattress from I own one trifold foam mattress from a different manufacturer and I wanted a second one. Unfortunately the one from is shipped with such a poor quality of foam that one feels the floorboards through the foam while sleeping on it, resulting in a restless night of sleep. Clearly a "mattress" that does not allow one to sleep through the night without feeling the floorboards is a defective product that does not perform as advertised.

I wrote to, explained the problem, and asked them to either provide an alternative foam or accept the mattress in return. They refused to honor either of my requests - at best they offered me a 15% discount on an additional purchase.

I recommend not purchasing from

Seattle, Washington

This report was posted on Ripoff Report on 08/24/2008 02:05 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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