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Report: #1108534

Complaint Review: Food Lover's Diet - Internet

  • Submitted:
  • Updated:
  • Reported By: UnhappyInNY — Schenectady New York
  • Author Not Confirmed What's this?
  • Why?
  • Food Lover's Diet Internet USA

Food Lover's Diet Food Lovers Online Buyer beware! Additional charges, refusal to refund in full Internet 

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I ordered the Food Lover's Diet and was charged $39.95 - half of which was attributed to "shipping." While waiting to receive it, I signed up for the FREE trial of Food Lover's Online. Within two weeks, I was charged an additional $64.87 for an online subscription. 

I decided I didn't like the program and called to cancel my subscription and return the program within 30 days. I had to pay to return the package and received a refund of $19.95 about a month later.

Fast forward to three months later, and another charge of $64.87 appeared on my credit card. I called, and they said I hadn't cancelled the Food Lover's Online subscription. I argued and said that indeed I had when I called to return the physical program. They said I had not, and the two charges of $64.87 were non-refundable, but as I COURTESY, they would give back half of what I was charged this month. 

I said that was unacceptable, and the customer service rep said he was sorry I felt that way...end of story.

Buyers beware! DON'T get sucked in by this program - they conveniently don't give you all the information, bleed you dry and say you agreed to it all!

 

This report was posted on Ripoff Report on 12/20/2013 08:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/food-lovers-diet/internet/food-lovers-diet-food-lovers-online-buyer-beware-additional-charges-refusal-to-refund-1108534. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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