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Report: #1028883

Complaint Review: Ford Motor Co - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Sugar Hill GA
  • Ford Motor Co Nationwide U.S.A.

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96 Wind stars seem to be having the same problem as the 95 with defective head gaskets. I have a copy of the TSC showing they are aware of the problem, However, Ford isn't assuming responsibility of the problem. They should be recalling the 96 back like they did the 95. I don't feel I should have to pay $4,000.00 to have an engine put in, at the most I should have to pay is the cost of an engine and not the inflated price of labor to put it in.

Most people don't have that kind of money to fork out at a given time, I know I don't. I kind of expected the engine to last longer than 5 or 6 years.

This report was posted on Ripoff Report on 07/02/2001 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ford-motor-co/nationwide/ford-motor-co-1996-windstar-aware-of-the-motor-problem-not-doing-a-damn-thing-about-it-1028883. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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3Consumer
0Employee/Owner

#3 Consumer Suggestion

Hey Kurt and Abdeljalil The great Thorn is here with some contacts for you both

AUTHOR: The Great Thorn - (U.S.A.)

POSTED: Thursday, October 31, 2002
Hey Kurt and Abdeljalil The great Thorn is here with some contacts for you both. Contact some of the below listed and tell them your trouble.



Let these people know who you feel about the Ford product you have and also tell them how you feel about your local Ford dealer.



Just think about this. Thousands will read your Rip Off Report.



Your car dealer will not like the fact that you have this contact info. Use it to your advantage.



Carolyn Brown

cbrown@ford.com

Brand(s): Ford

Department: Environment & Safety Communications

1-313-621-2963

1-248-473-8082

1-313-325-7243



Kristen Kinley

kkinley@ford.com

Brand(s): Ford Motor Company

Department: Environment & Safety Communications

1-313-845-2709

1-248-375-3667



Valerie Rosnik

vrosnik@ford.com

Brand(s): Ford Motor Company

Department: Environment & Safety Communications

1-313-206-2058



Robyn Schultz

rschul16@ford.com

Brand(s): Ford

Department: Environment & Safety Communications

1-313-390-3091

1-313-410-4635



Maria Sheler-Edwards

mshelere@ford.com

Brand(s): Ford Motor Company

Department: Environment & Safety Communications

1-313-248-4979

1-734-434-8191

1-734-645-1968



Jerree Martin

jmartin2@ford.com

Brand(s): Ford Motor Company

Department: Service Operations

1-313-337-2699

1-313-592-0106

1-313-618-9614

1-888-467-3673, T:1



Ray Day

rday1@ford.com

Brand(s): Ford Motor Company

Department: Product Development

1-313-317-7683

1-734-414-0526

1-313-903-0263

1-888-467-3673, T:1



Karen Hampton

khampto2@ford.com

Brand(s): Ford Motor Company, Ford

Department: Ford Division

1-313-323-7045

1.313-822-6620

1-313-605-2999

1-313-3257243



Mark Schirmer

mschirme@ford.com

Brand(s): Ford

Department: Ford Division

1-313-845-1547

1-734-222-4040

1-313-938-4660

1-888-4673673, T:1



Wesley Sherwood III

wsherwoo@ford.com

Brand(s): Ford Motor Company

Department: Product Launch

1-313-390-5660

1-734-699-5725

1-313-550-3458

1-888-467-3673, T:1



Rich Voytowich Jr.

rvoytowi@ford.com

Brand(s): Ford

Department: Detroit/Chicago Regional Office

1-313-390-5068

1-313-884-3444

1-313-618-9530

1-888-467-3673, T:1



Jeremy Barnes

jbarne46@jaguar.com

Brand(s): Lincoln, Mercury

Department: Lincoln Mercury

1-949-341-7697

1-949-709-8936

1-714-296-1402



Cristina Bruzzi

cbruzzi@astonmartin.com

Brand(s): Aston Martin

Department: Aston Martin

1-949-341-6258

1-949-362-5547

1-949-338-8700



Anne Clinard

aclinard@jaguar.com

Brand(s): Aston Martin, Jaguar, Land Rover

Department: Aston Martin Jaguar Land Rover

1-949-341-6847

1-949-509-6633

1-949-422-2199



Angela Coletti

acoletti@ford.com

Brand(s): Ford Motor Company

Department: Global News Bureau

1-313-390-1759

1-586-296-9596

1-586-350-4408



Ray Day

rday1@ford.com

Brand(s): Ford Motor Company

Department: Product Development

1-313-317-7683

1-734-414-0526

1-313-903-0263

1-888-467-3673, T:1



Ellen Dickson

edickson@ford.com

Brand(s): Ford Motor Company

Department: National Communications

1-202-962-5383

1-301-951-9113

1-202-253-7083

1-888-467-3673



Jennifer Flake

jflake1@ford.com

Brand(s): Ford Motor Company

Department: Product Development and Global Design

1-313-323-7668

1-313-277-9535

1-313-903-0429

1-888-467-3673, T:1



Brook Galbraith-Smith

bgalbrai@ford.com

Brand(s): Ford Motor Company

Department: Global News Bureau

1-313-323-0646

1-888-467-3673, T:1



Karen Hampton

khampto2@ford.com

Brand(s): Ford Motor Company, Ford

Department: Ford Division

1-313-323-7045

1-313-822-6620

1-313-605-2999

1-313-325-7243



Brenda Hines

bhines1@ford.com

Brand(s): Ford Motor Company

Department: Manufacturing

1-313-322-1185

1-248-449-4454

1-313-268-7506

1-888-467-3673, T:1



Ron Iori

riori@ford.com

Brand(s): Ford Motor Company

Department: Global Operations

1-313-337-2456

1-313-791-6837

1-313-570-7632

1-888-467-3673, T:1



Paige Johnson

pjohns29@ford.com

Brand(s): Ford Motor Company

Department: Customer Satisfaction & Technologies

1-313-248-6820

1-248-735-0168

1-313-378-6395

1-248-539-4853



Jay Joyer

bjoyer@ford.com

Brand(s): Lincoln, Mercury

Department: Lincoln Mercury

1-949-766-8420

1-949-766-8420

1-949-370-0368



Kristen Kinley

kkinley@ford.com

Brand(s): Ford Motor Company

Department: Environment & Safety Communications

1-313-845-2709

1-248-375-3667



Octavio Navarro

onavarr1@ford.com

Brand(s): Ford Motor Company, Ford, Lincoln, Mercury

Department: Los Angeles Regional Office

1-949-629-2033

1-562-413-1534

1-949-422-4953

1-888-467-3673, T:1



John Ochs

jochs@ford.com

Brand(s): Ford Motor Company

Department: New Media Team

1-313-337-3669

1-734-769-6031

1-313-402-4022

1-888-467-3673



Bob Roach

rroach1@ford.com

Brand(s): Ford Motor Company, Ford, Lincoln, Mercury

Department: Product Development and Global Design

1-313-390-9553

1-248-656-2356

1-313-407-9596

1-888-467-3673, T:1



Mark Schirmer

mschirme@ford.com

Brand(s): Ford

Department: Ford Division

1-313-845-1547

1-734-222-4040

1-313-938-4660

1-888-467-3673, T:1



David Scully

dscully1@ford.com

Brand(s): Ford Motor Company

Department: Product Development

1-313-323-0510

1-248-851-4423

1-313-300-8033

1-888-467-3673, T:1



Maria Sheler-Edwards

mshelere@ford.com

Brand(s): Ford Motor Company

Department: Environment & Safety Communications

1-313-248-4979

1-734-434-8191

1-734-645-1968



Wesley Sherwood III

wsherwoo@ford.com

Brand(s): Ford Motor Company

Department: Product Launch

1-313-390-5660

1-734-699-5725

1-313-550-3458

1-888-467-3673, T:1



Beverly Thacker

bthacke2@ford.com

Brand(s): Ford Motor Company, Aston Martin, Ford, Jaguar, Land Rover, Lincoln, Mazda, Mercury, Volvo

Department: Broadcast News

1-313-317-7639

1-248-552-8992

1-313-418-5377

1-888-467-3673, T:1



James Trainor

jtrainor@ford.com

Brand(s): Ford Motor Company, Lincoln, Mercury

Department: Lincoln Mercury

1-949-341-7689

1-949-459-7948

1-949-275-8842

1-888-467-3673



Christian Vinyard

cvinyard@ford.com

Brand(s): Ford Motor Company

Department: Global Affiliates & Associations

1-313-594-7899

1-313-336-5071



Rich Voytowich Jr.

rvoytowi@ford.com

Brand(s): Ford

Department: Detroit/Chicago Regional Office

1-313-390-5068

1-313-884-3444

1-313-618-9530

1-888-467-3673, T:1



Paul Wood

pwood1@ford.com

Brand(s): Ford Motor Company

Department: Purchasing

1-313-621-2961

1-248-745-9269

1-313-598-1351



If I were you I would tell everybody about Rip Off Report.



The best thing about the Rip Off Report is the fact that no one can delete your Rip Off Report.



I say VERY COOL



Tell Ford's big shots about your trouble.
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#2 Consumer Comment

I have a FORD WINDSTAR with borken head gasket

AUTHOR: Abdeljalil - ()

POSTED: Wednesday, October 30, 2002
I have a 1996 Ford Winstar (I bought it 5 month ago , 80k miles) that has a head gasket problem. WHen I took it to the dealer for repairs they did not inform me that overheating and head gasket problems are common, but they wont pay for it!!! I'll never buy ford cars.
Respond to this report!

#1 Consumer Comment

consumer comment

AUTHOR: Kurt - ()

POSTED: Thursday, February 14, 2002
I am an owner of a 95 Windstar, who has experienced, along with the many other windstar owners, a head gasket problem. My warranty has just expired so I am stuck with a $2,500 expense.

This is a problem that Ford has recognized but refuses to accept full responsibility for.
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