Forerunners Healthcare Dr. Anand Krishnamurthy, Citizen dental clinic at Navi Mumbai Dental Implants overseas Internet

I am an international patient from Canada, and September 2008 I travelled to Mumbai, India to have dental implants and restorations at Citizen Dental clinic (www.citizendentalclinic.com), by Dr. Anand Krishnamurthy through the company, Forerunner Healthcare (www.forerunnershealthcare.com) which runs by Dr. Bojwani Dheeraj. Since the beginning of the process to the end, Forerunner is my 1^st contact such as payment, what to do when I came to India.

After the treatment, I had the bill from Dr. Anand.  He  had charged me 10 implants, but the recent X-ray taking by my local Oral and Maxillary surgeon showed only 9 implants. As per contract before I came to Mumbai, my dental implants were supposed to be Zimmer dental implant system, but Dr. Anand had replaced it by Equinox, Uniti system without telling me in advance or my consent. As you know the Uniti, Equinox from Holland is not even FDA registered. My restorations were supposed to be Procera, and Dr. Anand finished them by something else.

A couple months after the dental implants procedure, I made appointment with my local Oral and Maxillofacial surgeon for check up to make sure everything is fine. By looking at the digital image, my local dentist told me the implants are not Zimmer system but something else. I emailed Dr. Anand in Navi Mumbai, and he admitted that he had used Uniti Equinox system instead. He assured me that "Uniti implants from Equinox, Holland which are the best for aesthetic restorations, and come in wide diameter which are good for long term predictability". I was quoted and paid for Zimmer in return I got Uniti Equinox.

In addition Dr. Anand told me he had both Zimmer and Eqninox implants parts in his clinic, but he decided to use Eqninox because they are best for me. I had emailed Zimmer dental implants head office to verify what he had said. Weston Pettersen, Int'l Sales Manager - Asia Pacific, from Zimmer had replied to my email and confirmed that Dr. Anand never place any order from Zimmer.  As the result of the cheating, Zimmer decided to cease any business with Dr. Anand Krishnamurthy in the future.  ( I still have the email from Zimmer dental Implant).

Dr. Anand had failed to provide me the Procera file number, and later admitted that my restorations were not Procera. If I did not request the procera file, the fraud would never been brought to light. What a shameful! I am shocking to understand that these types of clinicians has lowered the credibility of Indians.   I guess this is not the first time Dr. Anand has been cheated on customers. They advertised the Zimmer dental implants system, and then used an inferior brand instead.

I can't believe some people are willing to go to whatever length and cross all boundaries of moral decency to make profit by cheating and lying. I have sent numerous emails and make lot of phone calls to Dr. Anand and Illusion Lab and requested them to have a clear answer for their wrong doing, but there is not a single replying back yet from Dr. Anand or the lab.

As mentioned early in this post, I was connected with Dr. Anand by Forerunner healthcare.  I paid all my fee to Forerunner healthcare.  They advertised dental implant, picked dentist for me and they arranged everything.  Now when thing like this happended, Dr. Bojwani sent me emails to tell me to stop posting the story on the web. He said the Forerunner shall not responsible for anything happen to patient! He stated, people decided came to India for medical treatment at your own risk and decision.

In total I had paid $679, 000 INR (six hundreds and seventy-nine thousand) to Dr. Anand. As a result of this complaint, I would now like people to be awared of Forerunners Healthcare and its associations such as Dr. Anand Krishnamurthy to prevent them in further wrong doing. I do not want this company/doctor may have pulled the same bait & switch on others. I didn't want to see anyone else taken advantage of and was just being a concerned patient/citizen