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Report: #1217285

Complaint Review: Forest Ridge Farm, Forest Ridge Horses - Science Hill Kentucky

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  • Reported By: Betty Bummer — WOODBINE Georgia USA
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  • Forest Ridge Farm, Forest Ridge Horses 7241 N. Hwy. 27 Science Hill, Kentucky USA

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In June of 2014, I purchased a black and white walking horse from Connie. I saw her on Craigslist for $1800.00 and once I realized that the horse was coming from Forest Ridge, I was thrilled because I had seen her ads for years stating that she only sold very safe horses. The horse was discounted because Connie said another horse bit her and she lost weight. I got the horse, she was skinny and I could see the bite marks that had healed. This horse was absolutely NOT a child safe horse and in fact VERY dangerous to be ridden by anyone who is not a very experienced rider, which I had explained to Connie, I was not. After she reared up and went sideways with me riding her when a person on a bicycle went by us, I quit riding her. I was too scared. At that point, Betty started being very aggressive with my old horse. I asked Connie to take her back. She agreed to do so. At this point, I had $1250.00 in shipping expenses as I had to pay to return her and $1800.00 in the purchase of Betty. Connie said she would sell her and either find me another horse or refund my money. This was in August. By November, I heard that she had sold Betty. When I contacted Connie, she said she could not sell Betty because her shoulder had been badly injured in an accident. It's now almost April, Almost TEN MONTHS since I purchased Betty and I have NOTHING!! Connie did admit to selling Betty but said that she had financial difficulties, due to her brother in law being in the hospital and I'm lucky not to have financial difficulties so it's justified (in her mind) to have kept Betty and my money!! This is NOT OK!! This will stay up until Connie does the right thing and returns all of my money to me! If Connie had been honest in the first place about this horse, I never would have bought her. No one in their right mind would consider this horse for anyone but an experienced rider! I think it's very, very shady to have this go on for so long. There is no excuse for her to keep my money. PLEASE BE WARNED: Connie is in a very bad financial situation which means that she HAS and WILL lie about a horses temperament to secure a sale and if you do return a horse, you won't get your money back. There are others selling good, trustworthy horses. Keep looking and stay well away from these people! I'm certainly not saying that she ALWAYS does this but my experience with her has been HORRIBLE and I do feel the need to warn others about her. At this point, I have to believe that I was scammed out of my money and will likely never see a dime back. She touts herself as VERY Christian and certainly knows how to talk a good game but I have come to believe it's all just a con game. She has shown me no reason to think otherwise.

This report was posted on Ripoff Report on 03/21/2015 11:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/forest-ridge-farm-forest-ridge-horses/science-hill-kentucky-42553/forest-ridge-farm-forest-ridge-horses-connie-wesley-tommy-smithashleyabigail-buyer-bewa-1217285. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
4Employee/Owner

#4 REBUTTAL Owner of company

E-mail from ______ dated Dec. 22, 2015 - and My Reply

AUTHOR: Connie - (USA)

POSTED: Monday, December 28, 2015
It has been over a year and a half since all this started, and this Christmas, I received the

e-mail pasted below from ________, demanding her money refunded.  I have also – below

that – pasted my reply………

_____________________________________________________________________________________________________

 

From: _______________

Sent: Tuesday, December 22, 2015 8:23 PM

To: connie@forestridgefarm.com

Subject: Payment

 

Connie,

    It has been a year and a half since you took my money for Betty, sold her and kept

the money. How does your conscience allow you to sleep at night? I want you to pay

back my money. I should not have to ask you for what is mine. You can use this email

address for Paypal. Please make this right without delay and I will retract what I posted.

(I deleted her name - )

 

 

 

My Reply:

_______,  You are undoubtedly a person who expects others to do for you – for nothing.

 When you wanted to ship her back to Ky., “I explained to you that I would rather you sell

her…….and I offered to help you by placing her on the website and allowing you to use the

photos and videos”.    I also explained to you………that she could possible sell in one week,

but more than likely it would take weeks and could take months.  I explained that if she

did not sell,……that if it took mos. - that it would not take long for the expenses to eat up

what you gave for her which was only $1,800.00.  You INSISTED on sending her back…….

do you not remember this?

 

And I was right.    If you are honest with yourself, you will remember our conversations

about all of the above.    So then when she did not sell, - sustained an injury that took

time to heal – which horses get hurt!  That is part of it………and the expenses for keeping

her here did not stop.  You Selfishly expected me to incur all of the expenses for her

boarding and care, and just give you a full refund.   Life does not work that way.   I

would never expect someone to carry the full burden of expenses on a horse that belonged

to me,  for months, (and we all know what it cost to just keep one horse monthly)……..and

then turn around and give all my money back when they eventually sold it.   That is not right.

 

As for what you posted?.........you are one of 10 people in nine years that has complained.

 You are one of three – that refused to compromise……“Your way or nothing”……and nothing

it was.   By your choice.    Nine years……hundreds of horses……MANY BEAUTIFUL

TESTIMONIALS………..and then there is “you”.

 

What I did was not personal……..  “it is business",  - I help the families I work with in

every way I can…….but in your situation?  You expected me to do all the work,…..incur

all the expenses with boarding, shoeing, worming, etc. – and then turn around and give

you a full refund.    Especially when you and I both know,…….that sometimes it is the

rider – “not the horse”……sometimes, the rider decides for whatever reason they do

not like the color….or the size,…..or just find any excuse to get their money back.  

And that is what I think happened with you, because we had her here at the farm

for a year ……children 7 years and up rode her—on rides---- alone……(photos and v

ideos to prove it)………7 and under rode double/triple with an older child rider………………

with no supervision……….beginner child riders learned to ride on her…………..and you

stated that she ran away with you???   I am sorry, 

“I do  not believe you”.   And reason?  The woman that owns her loves her....and did so

from the time she arrived.  She sends me photos and updates occasionally.  I am SO happy

that Betty has a loving home with someone who enjoys and appreciates all that she has to

give.

 

With all of this being said, - I am going to say this one last time.  I am NOT giving

you are refund.  I will not in the future waste any more time answering your e-mails

attempting to guilt me into sending you money……nothing is free in life.  You need to

grow up and look at this situation from a business standpoint of the cost that was

incurred for me………a cost that “you insisted”…….I take on.  And when things did not

go your way,………….you vindictively “tried” to ruin our reputation.  That was cruel…..

it was mean-spirited, and it was wrong…..

 

All one has to do is read the words that you wrote in that complaint……and they can

see what kind of person you are.   Not only that, but to include A (then) 13 year old

innocent young girl (who was and still is presently- one of our riders) – a young girl

that had never talked to you on the phone, by e-mail, or never had met you in

person????   And you included her name in your mean accusations???     That says

a lot about you as a person.

 

You are one of those people that goes through life expecting others to do all the giving……

at their expense.  No compromise…….So your blackmail e-mails,……..your threats and

attempt to destroy all that we have worked hard for the past nine years???   For every

“one” person like you????   there are hundreds who say otherwise……..as can be proven

with the VERY long list of families that I have worked with – have lasting relationships

-----over the past nine years.  It is sad that you are wasting your days blaming me for

the choice you made…..a choice that I “strongly” advised you against…….but again, you

had to have it your way. 

Please do us both a favor and move on with your life........I will not be reading or

replying to any future e-mails from you!!!  Don't waste your time........because I am

certainly not going to continue to waste mine!!!!!  

Even after all you have done, I sincerely wish you the best.

 


 

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#3 REBUTTAL Owner of company

Testimonials - for Forest Ridge Farm

AUTHOR: Connie Wesley - (USA)

POSTED: Monday, May 25, 2015

I have thought about this situation and really have been so very hurt that someone would do this.   To be so dishonest,  and hurtful with their statements.....just for revenge because they are angry.  I have attempted to copy and paste several TESTIMONIALS from families we have worked with over the past eight years.  I have been unable to do so.  I ask that you go to our website to view them.

We have one family in Florida with EIGHT of our horses ----six of which were purchased by phone - site unseen.  We have several families with 2 - 4 - of our horses!  I ask that you go to our website and read the many beautiful testimonials.  

The vendictive comments by Mrs. ____ in Ga. do not define who I am, our Forest Ridge Farm, and all that we do here -----these Testimonials - and all the families we have worked with ........for the past EIGHT YEARS!!!! -----they are who define me ----our integrity ----how we always strive to do the right thing......even with those who are unwilling to compromise.   We have sold hundreds of horses all over the U.S., Alaska Canada, - and Germany.  Most paid for by bank wire.....site unseen.   "That is trust".  And we have worked so very hard to "earn that trust".......only to have one person....one person.....!!!! -----"try" to destroy all that we have done and hope to do in the future for families who need help in finding a safe horse/pony for their family.  I ask that you  "Please"....see our Testimonials on our website: ---as well as!!  Please see the ad on the mare ("Sold Horses") -in question with all her photos and videos!  

I have home movies...taken...with small children riding this same mare! For over an entire year!!

forestridgefarm.com

(See:   "Testimonials" )

We are a family with compassion......several times over the years we have worked with  families that have a child at home ill...or single Moms ---all struggling to get their child a pony/horse.   I have several times sold at our cost -----paid the transport fee to get the horse/pony to the family - and financed it all - interest free - NO DOWN PAYMENT ------with low monthly payments $50- $75.   Not one family has let me down with paying their balance in full!   Their gratitude?  There are no words.   How it has Blessed my life?  There are no words.  Who else ---do you know ----would do this?  For total strangers!!!

 

***Note:   I want to stipulate that as of 2015, we are not members of the BBB of Lexington. Due to the accident -----and the fees being almost $500, we chose to wait to renew our membership.  Our BBB membership will be renewed in September, 2015.  At that time, if you wish, you can see our record and that we have held an A rating the entire time.  

Just breaks my heart that "one person" can be so hurtful....and they can get away with it.   I just couldn't let it go.   Life comes in circles....and it will come back to her ........ as it does everyone who intentionally hurts others out of anger and/or revenge.  I thank you for reading my replies......

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#2 REBUTTAL Owner of company

Amendment to my Rebuttal (4/11/15) - by Connie - RE: Complaint against Forest Ridge Farm

AUTHOR: Connie Wesley - (USA)

POSTED: Friday, April 10, 2015

By ConnieWesley - Forest Ridge Farm:

In my answer to Mrs. _____ complaint submitted on 4/9/15, I mis-worded a sentence stating - "I do not sell horses to make money" ------Of course we try to make money.  That is what any business does.   But I would NEVER lie about a horse just to make a sale. And for the 8 unhappy people, including Mrs. _____,  in the eight years of doing what we do, -----there are hundreds that I value and have bonded with that will be lifetime friendships.   With them as well as their children that I have been SO Blessed to have worked with.

Regarding my financial status, I think it was very mean-spirited of Mrs.____ to disclose something I shared with her because I wanted her to understand why - when Betty got hurt and we didn't get her sold immediately after returning back home as hoped, - I wanted to be totally honest with her as to why I could not send her another horse free of charge.  She has taken that and tried to ruin my reputation, my character, and everything our business stands for -  with her vendictive statements in her complaint.   I am not angry --- anyone would be - but I am not.  I am just SO grateful that I am the person I am - and not someone who does what Mrs. ___ has done.

Also, as for Betty's weight on arrival to her home in Woodbine, Ga.??? ---- I have VIDEOS and photos taken the very day we loaded Betty on the transport trailer as I do every one of my horses. when picked up, I take a video loading, - photos - and I text that to the family waiting on the other end and let them know what time they left.  I do this for the family waiting - they appreciate receiving these - it is an exciting time for them!!!   But also, due to ths situation?  I have proof that each horse was sound and healthy when put on that trailer!!!  I guess Mrs. ____ forgot about my doing this.  I sent her the v/p taken loading Betty the day she left!!!!!  As I do every family!!!

I have the proof that Betty was a beautiful mare - healthy weight - when loaded on that transport trailer - I still have the photos and videos when loaded on the transport trailer.  I will be happy to send them to anyone upon request.  This alone proves that statements in Mrs. ____ complaint were not the truth.   I can also give you the name and contact number of my transporter.  I thank each of you for taking the time to read my long reply.  This is SO hurtful.....and I hope each can see what is going on with this situation.

 

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#1 REBUTTAL Owner of company

Re: Complaint filed against Forest Ridge Farm, Connie Wesley, Tommy Smith & Abigail on 3/21/15

AUTHOR: Connie Wesley - (USA)

POSTED: Thursday, April 09, 2015

My name is Connie Wesley. Our website is:  Forestridgefarm.com.  For the past 8 years we have worked with families across the U.S., Canada, Alaska, Germany - with finding and matching them with the right horse for what they want and need.  We specialize in finding safe family horses for Special Needs Children and Adults.  We also sell to Beginner Riders - and the horses that do not work out for those type of riders, we sell to Experienced riders.   We have our own Temperament Scale - as well as, our own Type of Rider scale on every horse ad on our website to better describe each horse and to hopefully help each family decide if that horse would be right for them.

We do not buy from sales.  We buy from families.  We keep each horse here minimum two months! with extensive testing -------Betty had been with us for a year because the girls loved her and enjoyed her.  I have Many! photos and videos of my granddaughter and her friends riding Betty last year.   Had Betty been the horse Mrs.____described - my granddaughter, who is a timid rider, would never have been allowed around Betty - much less ride her with all her friends.

The woman in Woodbine, Ga., Mrs. ____, has filed a complaint stating that the horse in question was not as decribed.  We had Betty here for a year.  All that year, my granddaughter and her friends, as well as cousins, - ages 5 - 13 ---- (all of which have never ridden) would come to the stables and ride.  The two horses they rode would be my granddaughter's horse, Daisy, and Betty.   At times, they rode both of them double and sometimes 3.  

There are 14 videos of this mare on youtube.com.   Please type in:   conniesue0202 Betty.   The videos speak for themselves as far as Betty's behavior.   Many photos and videos are also on Betty's ad on our website. Click on "Sold Horses" ---- and scroll down to Betty.  On our website, we also have Many!  Many! Beautiful testimonials.  "Please" take the time to read them.  We were members of the Better Business Bureau, Lexington, Ky., until, I believe the last of 2014.  You will see that we had two complaints, both resolved - "and we have an A rating".

 

As far as the complaint that was filed by Mrs.______ of Woodbine, Ga., ---- in communcating with her prior to the purchase, she explained she had a very noisy, "unusually noisy" place to ride.  I felt Betty would be the best for her.  I am sure many of you who have experience with horess, - realize that many times horses can change due to the rider for many possible reasons.

I send an attachment to every family I work with called "on Arrival Of Your New Horse" explaining how family farm horses can be traumatized with transporting them.  It gives advice to do your ground work for 7 - 10 days with taking time to build the trust "for both the rider and the horses" - as well as the emotional bonding.   Suggestions are - go for walks with the horse......groom them...."just spend time with them".....allow them to get used to their new surroundings.   I have always told my families to watch the eyes.  They will have that fearful, cautious look on arrival and as time passes, the trust builds, and "the horse Feels Safe"! -----their eyes will return to the soft, humble, trusting look.

I do everything possible to try to make sure the transition for both the horse and new family is pleasurable.  I cannot help it if there are people out there who do not take the time to do their ground work.  Horses have emotions just like us.  "They have to trust and they have to feel safe" with the person they are with.  Whether or not this was the case, I do not know.  But I know Betty was Very unhappy for some reason because her behavior as described by Mrs. ___ was truly not the Betty we had here for over a year!

Mrs.____ purchased Betty in June.  She then called me describing her experience with Betty and wanting to return her in August.     "Mrs. ____ ask if I would sell Betty for her".  I explained in detail about not being sure how long it would take.  That I would have to charge boarding   as we treat every horse here, sold or not, the same. We continue riding them every other day - (paying riders by the hour) -----as well as 

worming, shoeing, etc.  I explained to Mrs.___ that it doesn't take long to mount up in expenses.  I advised her to try to sell Betty herself because I reminded her she only paid $1800 for Betty, and if we did not get her sold soon, the expenses would surpass her $1800.00.  She insisted on returning Betty to us.  I explained to her that I would try to find what she wanted.  She expressed that she wanted an older horse. I told her I would try to find one - that it could take time.  

I explained I was not going to buy a horse today and ship the horse to her next week (which is what most people out there selling horses would have done).  That we keep our horses minimum two months to find out if they have any problems.    Betty arrived back to our home in August.   After about three days of being here, Abigail and the girls saddled and rode Betty.  She did not show any of the behaviors that Mrs. ___ described.  It was unbelievable.  We were expecting something totally different with what Ms.___ described to me.  I could not help but wonder ---about - what "really happened".........

Betty did hurt her shoulder.  We spent So much time! Daily!!! ----walking her slow - leading her - massaging her with linament - plus the vet bill & meds - and I was paying Abigail and others by the hour to help me with her care.  She did get well and I sold her for $2500 which can be verified.  With all of the above care, boarding, 2 x shoeing, 2 x worming, hours of 

therapy - The amount Mrs.____ owed me was over the $2500.00.  I explained that we charged $400 month boarding prior to her shipping Betty back home.   With "all of the above care" - It doesn't take long to eat up $1800.00.  I did recoup my loss - but with doing that - I could not just send Mrs. ____ another horse for nothing.  That is what she expected.   And to be honest?  The day we rode Betty after her return?.....and she was the same ole Betty we had for a year??   I felt that if she could not ride Betty......whatever horse I sent to her, she was going to be unhappy.

As for my fianancial situation?  Yes, Tommy was almost killed by a drunk driver - (driver was arrested that night) -driving a semi loaded with groceries on I-75 ----on 2/27/12, when the drunk driver crossed three lanes (according to several families following behind) and ran over our dually and six horse show trailer - with two horses on it -----totally destroying the truck and totaling the trailer.  

It is by God's Grace that Tommy lived.   Tommy lives with excruciating pain due to his injuries.   He has been unable to work since and a lawsuit is pending.  It has now been 3- 1/2 years since the accident and trial "has finally!!!!" been set for this coming Sept. 1st.  So yes, things have been difficult.  But I would NEVER!!!!! sell a horse "just to make money".   I was brought up by my parents that you always do the right thing even when it hurts.  Yes, we have been hurting, but I would never inflict our pain onto someone else "just to make money".

The only thing I can say to her accusation regarding this,..... is to ask each of you to "Please" go to our website and read our "About Us" page.   "Please" read all of our beautiful testimonials  - !!!! ---and I have So Many that I have not taken the time to post!!!  I have lifetime friendships - families that I love.....and we continue to stay in touch over the years.   I am sorry that Mrs. ____ is not one of them - but sometimes when a person does not get things "exactly as they want" - they turn mean-spirited and vendictive.  I am sorry this has happened.........but I stand by my decision.

With all of this being said, - again - you can contact the BBB of Lexington or bring up their site.  We have an "A" rating with only two complaints - both being resolved - in the entire 8 years of doing what we do here.

And "Please" - I am sure when you read the Many!!!  testimonials (one family has--- !!! Eight--!! of our horses - all but the first two shipped site unseen) !   And Several having two to four  -  all purchased over the years - hopefully --------you will understand what is going on with this situation.   

Respectfully Submitted,

Connie Wesley

Forest Ridge Farm, Science Hill, Ky. 42553

(My contact information is on our website....  "thank you"

 

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