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Report: #779629

Complaint Review: Fort Worth Custom Pools - Fort Worth Texas

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  • Reported By: They ripped me off — Fort Worth Custom Pools Texas United States of America
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  • Fort Worth Custom Pools 3332 W 7th St # 5 Fort Worth, Texas United States of America

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Fort Worth Custom Pools is not to be trusted. They do terrible work and rip off customers on a regular basis. You wont know until your pool is built and they are long gone, but your pool and all its equipment will quickly fall apart. They do not supervise any of the work done by subcontractors(which is almost always terrible), they treat new customer's well and existing customers like dog s**t.

Now for the owner and his employees:

Glen Bullard- He is dishonest and money hungry, he comes off as a decent guy but thats all part of his scheme. Once you have payed you will never be able to get into contact with this man, warranty or not. He is unorganized and performs work and business without any plans. He is not a pool builder, he is a general contractor that hires the necessary subcontractors and then jacks the price up on the customer. Most people are probably paying double what they should because of this man. He refuses to pay employees and does not make good on any promises, of which he makes a lot.
Pat Bullard: Glen's wife, somewhat of a secretary, and a joke of a human being. I have tried to keep this report as civil as possible, but in these next few sentences I may fail at that task. There a lot of words that can be used to describe a person and after taking a few minutes to mull them over and come up with a way to describe Patricia Bullard, in all my wisdom, I was only able to come up with two: FAT b***h. meaning- A.) FAT: she is fat, grossly fat. She is the kind of person that see in a public place and instinctively cringe. Now I would not normally attack a person about their physique, as disgusting as she is, but I feel it is necessary to describe her physique in order to convey her attitude. That brings me to B.) B**CH. This word has many meanings but in this case I am referring to her general attitude and nature, especially when dealing with other people. She is incredibly rude and walks(waddles) around reeking of an undeserved sense of self satisfaction. Not a single person I have ever known that has met her is fond of her, including her husband, who only stays with her because of a large inherited piece of land she sits on in addtion to what I assume to be a sizable amount of cash that she also inherited. The reason that I felt it was necessary to mention her obesity is because I feel it is directly related to her attitude and manners, looking like she does, i honestly believe she hates the world because of her own poor diet and lack of exercise. If you never meet or have to deal with "PatAss" or "Fat Pat" (as many that know her affectionately call her behind her back) your life will be much better. Simply coming into contact with this woman will ruin or day, or even year. I would also like to add that not a single person I have ever known that has met her is fond of her, including her husband, who only stays with her because of a large inherited piece of land she sits on in addtion to
what I assume to be a sizable amount of cash that she also inherited.

Tyler Bullard: Glen's son and a salesman for the company, he also handles most of the day to day on job work, between contractors. Despite working in this business most his life he is still unable to complete the most simple tasks, which is detrimental to the final quality of the work/pool. In addition to his incompetence Tyler is very irrational and in multiple cases threatened to kill or cause bodily injury to more than one employee. Charges were not pressed (although i still have several of the death threat phone calls recorded and saved to prove it) but I feel it necessary to describe the dangerous nature of this man, who appears calm most of the time but easily snaps into a childlike fit of rage, capable of causing harm to himself, or especially, others. I would want to know if employees of a company I was using were issuing death threats to those he works with, and I want all potential customers to be aware as well.
In closing, Fort Worth Custom Pools is a dishonest company full of rude, lying, and unstable employees. Steer clear of this ripoff company or you will regret it.

Oh and I thought I might add to any watchful eyes that may be lurking, Glenn Bullard cheats on his taxes and pays employees under the table. He does not correctly report expenses, profits, or employee payroll amongst many other things

This report was posted on Ripoff Report on 09/21/2011 03:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fort-worth-custom-pools/fort-worth-texas-76107/fort-worth-custom-pools-fwcp-dishonest-unorganized-cheats-just-in-it-for-the-money-fort-w-779629. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
1Consumer
0Employee/Owner

#3 Author of original report

take it as you will

AUTHOR: FORTWORTHCUSTOMRIPOFF - (United States of America)

POSTED: Saturday, October 15, 2011

First of all slander is spoken, libel is written. Secondly they can take all they legal action they want, considering EVERYTHING written here is a matter of fact or opinion(despite any vulgarity you may not agree with). There are no false statements here, so the reason no legal action was taken was due to lack of a solid case. Glen and his family know d**n well that everything said here is true, whether they argue it or not, and that's why nothing has been done. Libel does not exist in this particular ripoffreport. Call it childish, call it vulgar, take it as you will. The matter of fact is this company does not care about customers or employees. If this site does not satisfy you may I suggest The Better Business Bureau which can be found here: http://www.bbb.org/fort-worth/Business-Reviews/swimming-pool-contractors-dealers-design/fort-worth-custom-pools-inc-in-fort-worth-tx-92030053/complaints/#breakdown
None of the complaints therein are written by me(Notice and compare the dates) or any other person that has worked for this company, the BBB runs the only website that monitors reports and works with both parties to attempt to solve the issue, yet this company still has multiple complaints with the BBB. Someone would only take the to report to the BBB if they are seriously unsatisfied. If you do you research and STILL choose fwcp I can only say you deserve the poor quality service for ignoring the signs. Youre better off going with Pulliam Pools or Sylvan Custom pools
 

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#2 Consumer Comment

Came looking for real complaints

AUTHOR: Anonymous - (United States of America)

POSTED: Friday, October 14, 2011

I came to this site to look into real complaints that may have been filed against this company and what I see posted is ridiculus language and personal attacks on owners of the company by an obvious mad former employee. I was very disappointed to see this was allowed on a site that is suppose to be real complaints about work a company does. This is very childish and I am surprised was allowed. I am not sure what to think about fort worth custom pools, I had only seen few complaints over several years and i realize you cant make everyone happy, but I am very convinced about what I think of this web site, Very poor! To fort worth custom pools I would look into legal action with the personal slanderous remarks made and file complaint with language that was allowed in this report. It's one thing to make a complaint but this is so beyond and nothing more than personal attacks. To the person who wrote the report. How would you like it if someone wrote everything personal about the way you look and your family and everything you and your family have done wrong. I really cannot believe this site is allowing this to be used like this! Joke!!!

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#1 Author of original report

Multiple and consistent complaints about FWCP

AUTHOR: FORTWORTHCUSTOMRIPOFF - (United States of America)

POSTED: Friday, September 23, 2011

HERE ARE SOME LINKS TO OTHER COMPLAINTS ABOUT FWCP. notice the seven complaints to the BBB over the last 3 years.
http://www.bbb.org/fort-worth/Business-Reviews/swimming-pool-contractors-dealers-design/fort-worth-custom-pools-inc-in-fort-worth-tx-92030053/complaints/#breakdown  
http://www.ripoffreport.com/pool-services/fort-worth-custom-po/fort-worth-custom-pools-refus-403d2.htm  
http://www.ripoffreport.com/pool-builders/fort-worth-custom-po/fort-worth-custom-pools-mike-868pn.htm  
http://www.ripoffreport.com/consumer-services/fort-worth-custom-po/fort-worth-custom-pools-fwcp-d-7c5e1.htm  
http://maps.google.com/maps/place?oe=utf-8&rls=org.mozilla:en-US:official&client=firefox-a&um=1&ie=UTF-8&q=fort+worth+custom+pools&fb=1&gl=us&hq=custom+pools&hnear=0x864e6e122dc807ad:0xa4af8bf8dd69acbd,Fort+Worth,+TX&cid=3148814807273171072&ei=Y-V8TrbvFcWBtgfCz_Fd&sa=X&oi=local_result&ct=placepage-link&resnum=1&ved=0CHQQ4gkwAA  
(((Redacted)))
Want more? Google: "Fort Worth Custom Pools complaints"

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