Complaint Review: Fortress Financial Services, Inc. - Bend Oregon
- Fortress Financial Services, Inc. 1011 Emkay Drive, Suite #201 Bend, Oregon USA
- Phone: 1.541.848.6399
- Web:
- Category: Lawyers
Fortress Financial Services, Inc. A lawyer for this company worked on a business case for me where I was overcharged for services. She quoted me one price and then kept making changes to the price. I had also enlisted her services for a personal matter to which I resolved on my own and she kept my $500 deposit claiming that she had already spent hours on the phone, which was not true. This company is money hungry and will do anything to get you to retain their services. They quote you one thing and continue to go up on the prices and cheat you out of your money. Do Not use if you don't have money to waste. Bend Oregon
*Consumer Comment: Timeshare Sales
*Author of original report: Fortress Financial - Fair Management Team Committed to Customer Service
*REBUTTAL Owner of company: Management addressed client's concerns
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Working with the assigned lawyer for this company on my tax issues was my worst nightmare. She was greedy and unfair. She used every chance she could get to try and sell me more services and ended up cheating me out of several hundred dollars by telling me she could do something that she could not do. I made a down payment for her services that she would not return after I set up the arrangement with the tax agency myself! She delibertly pushed me into moving forward with her services even though she knew that she COULD NOT do what she said she could. If you are looking for help with your tax issues DO NOT use this company! They have no ethics and will cheat you!!!
This report was posted on Ripoff Report on 05/05/2014 04:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fortress-financial-services-inc/bend-oregon-97702/fortress-financial-services-inc-a-lawyer-for-this-company-worked-on-a-business-case-for-1144252. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
Timeshare Sales
AUTHOR: Direct - (Toronto)
SUBMITTED: Thursday, March 26, 2015
Does Fortress Financial Services Inc. also operate in Denver, Colorado? A company by the same name provides timeshare services but uses two different addresses in Denver which btw cannot be located using Google maps.
A friend of mine contracted with Fortress regarding his timeshare and has been unable to collect his payment after months of waiting. They are very difficult to reach by phone and have not lived up to their commitments to pay although my friend has paid multiple fees for their services.
Website is http://fortressfservices.com.
#2 Author of original report
Fortress Financial - Fair Management Team Committed to Customer Service
AUTHOR: Ripped Off in California - ()
SUBMITTED: Monday, August 04, 2014
After my complaints were made know to the management team at Fortress Financial, I am pleased to say that management resolved my concerns and that I am satisfied with the resolution that was reached. It showed me that the management team is fair and concerned about customer satisfaction.
#1 REBUTTAL Owner of company
Management addressed client's concerns
AUTHOR: Steve Galgoczy - ()
SUBMITTED: Monday, August 04, 2014
When Fortress management learned of this client's concerns, the client's case was thoroughly reviewed. Management concluded that the Fortress employee who was handling this case erroneously believed that a request for additional fees was justified because Fortress was providing additional services that were not included in the original contract with this client. While it is true that Fortress is providing services that were not included in the initial contract, management determined that the employee handling this case agreed many months ago to handle the additional services without requiring additional fees. Although the fees charged turned out to be far too little to cover the amount of work involved, Fortress stands by its commitments to its clients, including the commitment made by this particular employee. Therefore, management will require that the services be completed for no additional fee.
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