Complaint Review: Fortuna House - Miami Florida
Fortuna House Do not stay here. The area is not safe. The rooms have roaches and are dirty. Miami Florida
*REBUTTAL Owner of company: THERE IS A CANCELLATION POLICY
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I was a victim as well. I was fooled by the lovely photos and then I arrived and realized that the apartments are in a very bad part of town and the rooms are dirty with roaches and bugs running around.
Esther has a 14 day cancellation policy so if you make a reservation, she charges you in full immedaitely and refuses to refund the money if you wish to cancel. I made my reservation on my smart phone at 1:00pm and when I arrived at the apartments at 1:50 pm I cancelled and Esther refused to refund my money. She laughed at me and said she is protected by her 14 day cancellation policy. Apparently she is very experienced with this process and several people have attempted to get charge backs on their cards.
This report was posted on Ripoff Report on 01/14/2015 11:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fortuna-house/miami-florida-33137/fortuna-house-do-not-stay-here-the-area-is-not-safe-the-rooms-have-roaches-and-are-di-1201803. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.