Complaint Review: FOSDICK Fulfillment Center - Wallingford Connecticut
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- Author Confirmed
- FOSDICK Fulfillment Center 300 Returns Rd. Wallingford, Connecticut U.S.A.
- Phone: 800-759-5558
- Web:
- Category: TV Advertisements
FOSDICK Fulfillment Center MISPLACED PACKAGE I'm out $157.00 Wallingford Connecticut
* : Call Again
* : Call Again
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I ordered a Garden Groom (hedge trimmer) on line and disliked it. THere was nothing in the box (invoice of any kind) to let me know where to send it back. I googled it on line and found the number called it and was given 300 Returns Rd. in Wallingford, CT. The box went out by way of confirm mail and I did get a confirmation that it was delivered to FOSDICK on June 17th at 5:47. Attached to my return was my name, address, phone number, and email address. I've been trying for 6 weeks to see what has happened only to find out that the rep gave me the wrong address to send it back to. I notified FOSDICK myself by way of email, did get a reply and emailed them what exactly had happened, I told them that the Garden Groom was delivered and accepted by them but there reply to me was that there was no way that they could track it down -- I said but it was delivered there so someone had to get it. There attitude was that I just have to take the loss of $157.00 there was nothing that they could do. Very very upset to say the least.
Thank you.
Rdettore
Pittsburgh, Pennsylvania
U.S.A.
This report was posted on Ripoff Report on 07/21/2008 07:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fosdick-fulfillment-center/wallingford-connecticut-06492/fosdick-fulfillment-center-misplaced-package-im-out-15700-wallingford-connecticut-353572. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2
Call Again
AUTHOR: edg2009 - (USA)
SUBMITTED: Thursday, August 20, 2009
As Long as you can provide proof that your package was delivered they would refund it, they have to. You need a tracking number or your receipt from the post office something. I'm sure that by now you probably were already refunded sometimes it can take a week or two for items t get scanned in. People have to understand that these are big companies.
If you haven't received your refund yet, by the way its only $132 since the P&H is non refundable but give them a call with the confirmation you have showing that it was delivered. The customer service number is 866-533-1182. If you refused the package then you might be out of luck all companies like this DO NOT RECOMMEND REFUSING A PACKAGE. There are no guarantees with refusals and there is no proof that the item was ever shipped back without a tracking number so the consumer would be liable. Hope this helped.
#1
Call Again
AUTHOR: edg2009 - (USA)
SUBMITTED: Thursday, August 20, 2009
As Long as you can provide proof that your package was delivered they would refund it, they have to. You need a tracking number or your receipt from the post office something. Im sure that by now you probably were already refunded sometimes it can take a week or two for items t get scanned in. People have to understand that these are big companies.
If you havent recieved your refund yet, by the way its only $132 since the P&H is non refundable but give them a call with the confirmation you have showing that it was delivered. The customer service number is 866-533-1182. If you refused the package then you might be out of luch all companies like this DO NOT RECOMMEND REFUSING A PACKAGE. There are no guarantees with refusals and there is no proof that the item was ever shipped back without a tracking number so the consumer would be liable. Hope this helped.
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