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Report: #1244990

Complaint Review: Fox Rental Car - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Alex — Dallas Texas USA
  • Author Not Confirmed What's this?
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  • Fox Rental Car Nationwide USA

Fox Rental Car | Fox Car Rental Fox Rental Car absolutey sucks, horrible customer service, culture of rude employees, 100's of negative reviews San Jose, California Nationwide

*Author of original report: It looks like Fox Rental Car Pays For Fake Reviews

*Consumer Comment: A question and a comment

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Buyer Beware - Dont Rent From Fox Rental Car!

100's of complaints and negative reviews.

Fox rental car is absolutey one of the worst companies in the USA.

I travel around the country for work and always rent a car.  I probably rent a car 10 or more times a year. Fox rental car sucks! 

 I experienced a horrible transaction with your employee Zitish in San Jose, complete failure of your customer service, and he refused to process my credit card or give us our vehicle.


I called into your customer support phone number at the airport when we needed help dealing with the employee. He literally refused to give us the car or an alternative vehicle. He was rude, insulting and completely lives up to the reputation the company has online.I was placed on hold for more than 10 minutes. I called back 10 more times and never once spoke with any person. To date, I have yet to receive a return call or follow up.

Beyond my own complaint and negative review, this company has an F rating, have been sued by the Attorney Generals Office in California and Washington, have 1,00's of negative reviews over the internet since 2006.

This company is so bad there is even a facebook page of piss customers facebook.com/Foxrentacarcomplaints

See supporting links and the history and volume of complaints:

bbb.org/losangelessiliconvalley/business-reviews/auto-renting-and-leasing/fox-rent-a-car-in-los-angeles-ca-13126373

oag.ca.gov/system/files/attachments/press_releases/n1388_judgment.pdf

oag.ca.gov/consumers/content/faqs_foxcarrental

topclassactions.com/lawsuit-settlements/lawsuit-news/1181-fox-rent-a-car-highway-toll-class-action-lawsuit/

tripadvisor.com/ShowTopic-g60750-i41-k4257374-Fox_Car_Rental-San_Diego_California.html

tripadvisor.com/ShowTopic-g34515-i19-k5105438-Fox_Rent_A_Car-Orlando_Florida.html

consumeraffairs.com/travel/fox.html

yelp.com/biz/fox-rent-a-car-san-francisco-san-francisco


mythreecents.com/reviews/fox-rent-a-car

youtube.com/watch?v=AJyzIKG1bvI

flyertalk.com/forum/other-car-rental-programs-ie-alamo-enterprise-closed-posting/1000308-scammed-fox-rental-car-las-vegas.html

viewpoints.com/Fox-Rent-a-Car-reviews

ripoffreport.com/r/Fox-Rental-Car/Seattle-Washington-98188/Fox-Rental-Car-Scammers-Customer-Service-Sucks-Seattle-Washington-1073898

ripoffreport.com/r/FOX-RENTAL-CAR-UTAH/SALT-LAKE-CITY-Utah-84116-29/FOX-RENTAL-CAR-UTAH-RIP-OFF-FOX-RENTAL-CAR-UTAH-SALT-LAKE-CITY-Utah-758567


This report was posted on Ripoff Report on 07/29/2015 05:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fox-rental-car/nationwide/fox-rental-car-fox-car-rental-fox-rental-car-absolutey-sucks-horrible-customer-service-1244990. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

It looks like Fox Rental Car Pays For Fake Reviews

AUTHOR: - ()

POSTED: Saturday, August 15, 2015

Immediately after posting my report, I get a reply from an average Joe that defends the company and blames me?

Fox Rental Car sucks.  Its amazing they can get someone to reply to complaints but they cant get a single customer service person to call back.  

In my opinion, their rebuttal was an employee or one of their agents at a marketing company trying to salvage their reputation. 

Fox Rental Car has hundreds, if not thousands of complaints for a reason.  You should avoid this company at all costs. 

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#1 Consumer Comment

A question and a comment

AUTHOR: Robert - (USA)

POSTED: Wednesday, July 29, 2015

You say they refused to rent you a car.  So what was the reason they gave you?  After all unless you want us to believe that they just randomly picked on you and decided to refuse you a car...there is more to this than you are saying.  Oh and don't give us the "Well they didn't tell us" line.  Because I can guarantee you that the converstation didn't go like "We are here to rent a car, and here is my credit card".."Sorry I am not going to give you a car...get out". 

Oh and while you spent all of your time looking for negative things on this company, did you happen to search other companies as well?   Because many of the other major car rental companies have been sued over the automatic toll charges.  You also would have no issues finding negative reviews and even entire social media sites on other companies....if you just took the time to look.

Oh and before you ask no, I do not now or have I ever worked for this company.  In fact I don't even use them as a car rental company.

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