Freddy's Hair Braiding Gallery Freddy's The work was lousy and Freddy wanted to recharge me to do my hair over in the amount of $155.00. When we discussed it on the phone she ask what did I want her to do and I said I want my hair redone and she said okay that she would do it when she got back. I tild her I would take the hair out so she can redo the braiding style and she said okay so I did I even took off work because my hair was a mess. When she arrived at the shop she called and said she forgot she had clients and couldn't do my hair but her staff would and that I would have to pay them. She didn't take responsibility for her work and I told her I was not repaying and I hung up the phone. I texted her my dissatisfaction about her action and told her that I am seeking restitution. Totally dissatisfied customer!!!! Silver Spring Maryland

I went to Freddy's Hair Braiding shop at 7910 GA Ave, Silver Springs, MD on Monday September 4, 2017.  I was there for 8 hours and when I left at 9:00 PM I was satisfied but she said put it in a ponytail.  What is that! I wanted to wear my hair out. She gave me a croquet hair style at her recommendation because of the hair that I had so I took her professional advice.  When I got home and examined my hair the croquet hair that she put in was loose because she didn't properly lock it and it came out if you pull on it just a little.  Just imagine what my hair would look like once I washed it.  When I called her the next day Sept 5, 2017 and told her about my hair she said that she was in Baltimore.  She ask me what did I want her to do and I told her that I wanted my hair done over and that I had to take off wok because my hair was a mess and she said okay she would redo my hair. I told her that I would take the hair out that she put in so she could do it when she came in and she said okay.  She said she didn't want her staff to do my hair that she would do it.

However, when Freddy got in the shop she called me and said that she forgot she had clients and that her staff would have to do my hair and I had to pay them.  I was livid by then and I told her that I was not going to pay another $155.00 and she said sorry they had to be paid.  All merchants give a credit or refund for inferior product or poor service.  This lady is unfair  and she did not accept responsibility for her work. She changed he script from I will redo to oh I forgot I have clients so you have to pay my staff to do your hair. I was shocked that she didn't recipate and just wanted more money.  I am filing my complaint everywhere that I can and exercise my first amendment rights. I wil consult counselor about this issue as well.  Every transactiom with her is cash and carry credit cards are not accepted there.

Dissatisfied customer

Linda