Complaint Review: FreedomPop Cell Phones - Internet
- FreedomPop Cell Phones Internet USA
- Phone: 888-743-8107
- Web: freedompop.com
- Category: Cellular Phone Companies
FreedomPop Cell Phones Rips you off in every way possible Los Angeles, California Internet
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I STARTED WITH THIS COMPANY IN 12/2014 BUYING A CELL PHONE AND SERVICE FOR WHICH I PAID FOR 1 YEAR. I LEARNED THAT THEY HAD A FREE PLAN IN 11/2014 CAND CALLED AND CANCELLED THE PAID PLAN. THEY CLAIM I TOOK A PLAN WITH MORE CAPACITY ON A 30 DAY FREE TRIAL AND IF I DID NOT CANCEL THEY WOULD BEGIN BILLING FOR SERVICE AT $25+ A MONTH WITHOUT MY AUTHORIZATION. SINCE I HAVE BEEN STUCK WITH PLANS LIKE THIS IN THE PAST I KNOW I WOULD NOT HAVE AGREED TO SUCH A PLAN. THE REPS WHO ANSWER THE PHONE ARE ALL FOREIGN AND HAVE ASKED EVERY ONE OF THE THEM TO SPEAK SLOWLY AND CLEARLY, BUT MANY TIMES I STILL HAVE PROBLEMS UNDERSTANDING THEM.
ALL THEIR PHONES ARE REFURBISHED AND I HAD TO SEND BACK MANY PHONES BECAUSE THEY WERE DEFECTIVE. THEY GIVE YOU A RETURN AUTHORIZATION # TO RETURN THE PHONE. RECENTLY IN 03/16 I RETURNED AN LG OPTIMUS AND THEY ARE CLAIMING THEY NEVER RECEIVED IT. THEY BILLED ME FOR THE REPLACEMENT PHONE SO I AM OUT $27+ FOR THIS AS WELL.
ANGELO M
LAKEWOOD, CO
This report was posted on Ripoff Report on 05/25/2016 11:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/freedompop-cell-phones/internet/freedompop-cell-phones-rips-you-off-in-every-way-possible-los-angeles-california-interne-1307645. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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