Complaint Review: Freelance Work Exchange - Brooklyn New York
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- Author Confirmed
- Freelance Work Exchange 45 Main Street,Ste.309 #178 Brooklyn, New York U.S.A.
- Phone:
- Web:
- Category: Internet Fraud
Freelance Work Exchange ripoff no support no product no service no refund stealing Brooklyn New York
*REBUTTAL Owner of company: Please contact me - I will resolve all the issues
*REBUTTAL Owner of company: Please contact me - I will resolve all the issues
*REBUTTAL Owner of company: Please contact me - I will resolve all the issues
*REBUTTAL Owner of company: Please contact me - I will resolve all the issues
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I am located in Sydney Australia
I subscribered to Freelance Work Exchange on 17 Oct and paid $2.95 for the 7 days trial. But I found I can't even login to the member page because I hadn't been provided login details. So I created a ticket 7357 from it's helpdesk "http://freelanceworkexchange.com/cgi-bin/support/ttx.cgi" but nothing happened. No email reply, the ticket never been assigned.
So that I wrote another email requesting refund the $2.95 on the third day to support@freelanceworkexchange.com, still nothing replied.
I cancelled the subscription on 21 Oct and gave up claiming the $2.95 refund. According to the agreement, it is within 7 days. Even I didn't receive any membership service.
However, I was surprised to see that my paypal account has been charged another $29.95 by Freelance Work Exchange on 25 Oct!!!!
I searched the ripoff reports and looks like I am not the only one suffered. If it's honest business but lack of management methods or customer service. Please refund me $2.95+$29.95 and improve the customer service and support.
Lisa
Carlingford
Australia
This report was posted on Ripoff Report on 10/27/2006 09:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/freelance-work-exchange/brooklyn-new-york-11201/freelance-work-exchange-ripoff-no-support-no-product-no-service-no-refund-stealing-brookly-218058. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 REBUTTAL Owner of company
Please contact me - I will resolve all the issues
AUTHOR: Rob - (Australia)
SUBMITTED: Sunday, February 18, 2007
Hi Lisa
I'm sorry you've had problems. We are revamping our customer service system to ensure that these kind of problems do not occur.
If you contact me at rob (at) freelanceworkexchange.com I will ensure that your money is refunded.
Best wishes
Rob
Freelance Work Exchange
#3 REBUTTAL Owner of company
Please contact me - I will resolve all the issues
AUTHOR: Rob - (Australia)
SUBMITTED: Sunday, February 18, 2007
Hi Lisa
I'm sorry you've had problems. We are revamping our customer service system to ensure that these kind of problems do not occur.
If you contact me at rob (at) freelanceworkexchange.com I will ensure that your money is refunded.
Best wishes
Rob
Freelance Work Exchange
#2 REBUTTAL Owner of company
Please contact me - I will resolve all the issues
AUTHOR: Rob - (Australia)
SUBMITTED: Sunday, February 18, 2007
Hi Lisa
I'm sorry you've had problems. We are revamping our customer service system to ensure that these kind of problems do not occur.
If you contact me at rob (at) freelanceworkexchange.com I will ensure that your money is refunded.
Best wishes
Rob
Freelance Work Exchange
#1 REBUTTAL Owner of company
Please contact me - I will resolve all the issues
AUTHOR: Rob - (Australia)
SUBMITTED: Sunday, February 18, 2007
Hi Lisa
I'm sorry you've had problems. We are revamping our customer service system to ensure that these kind of problems do not occur.
If you contact me at rob (at) freelanceworkexchange.com I will ensure that your money is refunded.
Best wishes
Rob
Freelance Work Exchange
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