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Report: #621947

Complaint Review: Freelancer.com (GetAFreelancer) - Potts Point, NSW 2028 Internet

  • Submitted:
  • Updated:
  • Reported By: ModlowArvai — ozone park New York United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Freelancer.com (GetAFreelancer) 5/36 Bayswater Road Internet Australia

Freelancer.com (GetAFreelancer) Matt Barrie Stay away from this company, there a ripoff, Internet

*Author of original report: liars

*REBUTTAL Owner of company: Freelancer.com's Response

Show customers why they should trust your business over your competitors...

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This company is a ripoff and a scam. First the site is filled with many people from India that stated we can do the job, and they can't or many jobs you bid on end up being canceled. i get 99.9% of the jobs I bid on canceled by the employee, a real waste of time. now i post a job looking for marketing and i list the site as prices can vary depending on the site so what do they do, they close the job and refuse to refund my project fee. They are a bunch of thieves. i looked in the tos and nowhere did it state you can't post your website to show the employee the type of site your bidding on and 85% of the projects have sites listed in them. They are truly a waste of time, money and effort, they steal your money and ignore your emails.

I would ignore this at all cost as you are only wasting time where you can go elsewhere and make a better deal. i think the real reason was that the site I posted which was simpleworkers.com was competition to them on a smaller scale, not sure but odd how every other project i had listed had my website yet this one is the only one they closed and refused to refund the project fee. i have at this point request a refund of funds in my account and i no longer plan on posting a project with them, they are a ripoff anyhow as they charge both the emploer and employee fees for one project, they charge us twice for one project, horrible service and it take 2-3 weeks to withdraw money that you funded to your paypal account, sounds like a bucnh of robbers, thieves and too cheap to hire more help

This report was posted on Ripoff Report on 07/10/2010 09:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/freelancercom-getafreelancer/internet/freelancercom-getafreelancer-matt-barrie-stay-away-from-this-company-there-a-ripoff-621947. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
1Employee/Owner

#2 Author of original report

liars

AUTHOR: ModlowArvai - (United States of America)

POSTED: Tuesday, January 25, 2011

yeah, don't make it public so people can't see the real company, even a company like ebay would reply publicly to show their image. What are you hiding? atleast this shows the readers that you would only hide the fact that you intentionally close jobs just so you can keep the project fees. your a scam in specific aspects and your site is trash, maybe change it to indialancer.com instead since most of your clients are from india and they are the ones scamming. your site is there to protect both parties, so not only do we pay commissions, now to resolve matters, you even charge for that, bunch of crooks, go to guru.com or the many others, way nicer enviroment and don't have to deal with lies and cheats, but what would you expect from an australian company.

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#1 REBUTTAL Owner of company

Freelancer.com's Response

AUTHOR: Freelancer Support - (Australia)

POSTED: Tuesday, January 25, 2011

We appreciate your feedback about Freelancer.com

Please note that we do not respond to customer issues on public forums. If you would like to contact us directly our Support Team are available 24/7 here or email customer-support@freelancer.com.

If your complaint is regarding a legal or compliance issue you can email legal@freelancer.com or write to us at PO Box 1121, Double Bay NSW 1360, AUSTRALIA.

Freelancer.com is the world's largest global outsourcing platform with over two million registered users. We value feedback from our users and would like to take the opportunity to improve wherever we can.

Kind Regards,
Freelancer Support Team

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