Complaint Review: FreeLotto, PlasmaNet - New York New York
- FreeLotto, PlasmaNet 420 Lexington Ave., Ste. 2025 New York, New York U.S.A.
- Phone: 212-931-6760
- Web:
- Category: Online Casinos
FreeLotto, PlasmaNet ripoff e-mails bounce, no password e-mail, no way out New York, New York
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I shouldn't have done it, but I was curious and signed up with FreeLotto, under the understanding that I could back out in 7 days and get a refund of the $9.99 fee. Otherwise, they will continue to charge me $9.99 a month.
Well, it hasn't been a week but I want out. I'm will within my rights to cancel and get a refund.
What's the problem? I can't log in. I was never asked to create a password. I was told one would be e-mailed to me. It hasn't been. I tried again tonight. I used the Forgot my password link. I'm not even sure of my username, as I don't believe I got to create that either. I've tried the three combinations I might have used. One of them (e-mail address) wasn't recognized. The other two were. But still no e-mail with my password.
How am I supposed to cancel if I can't log in. They did sucessfully charge me, so I apparently successfully signed up. But I can't successfully log in, so I can't successfully cancel my membership.
I looked through their FAQ but didn't find anything to help. There was an e-mail address at the bottom: answers@freelotto.com.
So I used it. And within seconds I got back an error report:
"A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
answers@freelotto.com
retry time not reached for any host after a long failure period"
What long period? The error message came up within less than a minute from when I hit the Send button.
Now I'm worried they'll continue charging me $9.99 a month for a site I can't even get into.
I did find a phone number thanks to other reports on this site and I've left a message with the CEO's personal assistant. I didn't know who else to leave it with.
Gabrielle
Kansas City, Missouri
U.S.A.
This report was posted on Ripoff Report on 06/27/2004 08:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/freelotto-plasmanet/new-york-new-york-10170/freelotto-plasmanet-ripoff-e-mails-bounce-no-password-e-mail-no-way-out-new-york-new-y-96687. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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