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Report: #602402

Complaint Review: freesurfpix.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Karen Johnson — Honolulu Hawaii United States of America
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  • freesurfpix.com PO Box 25206 Internet United States of America

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Greg Heller was our official "photographer" for my very first wedding - needless to say, an incredibly important day in our lives. We felt like his work was mediocre, but it was what we could afford, being a young couple right out of college, and we figured someone at this level would be "hungry" for portfolio work and therefore reliable. Boy, were we wrong.

Despite things going pretty well, the day of our wedding came, and Greg Heller (aka Gregory Alan Heller of http://www.gregsimages.com) was nowhere to be found. I could not believe it! I started crying, sweating and shaking - the most important day of my life, and no wedding photographer. We even considered postponing our wedding. He was completely unreachable by phone, or even email. We ultimately decided to proceed with the wedding without even having a photographer. Thank heaven my brother was there with his digital camera, or we would have had nothing.

The next day we get a call from this person apologizing and all that, but I wasn't interested in excuses - this was the most important day of my life, and he had ruined it. Well imagine my horror, when his "reason" was that he had been up late at a party the night before my wedding day! I immediately broke down and cried when he told me this. I demanded a refund; he refused, and even sounded smug about the whole ordeal.

I guess our only option at this point is small claims court. 

If anyone has any advice, or has had similar dealings with this "professional photographer," please email me - I'm all ears. I highly doubt we are the only people he has done this to :(

-Karen

This report was posted on Ripoff Report on 05/12/2010 06:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/freesurfpixcom/internet/freesurfpixcom-greg-heller-gregs-images-gregory-alan-heller-completely-failed-to-show-on-602402. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
3Author
2Consumer
2Employee/Owner

#7 Author of original report

Greg Hellar is a COMPLETE FRAUD.

AUTHOR: Karen Johnson - (United States of America)

POSTED: Monday, June 07, 2010

WAY TO GO greg heller, for trying to throw mud at one of the FEW web sites (ripoffreport.com) that gives VICTIMS like me of SCAM ARTISTS like you.


How DARE you! You can DENY DENY DENY all you want in public Greg Hellar, but my husband and I are well aware of what DAMAGES you caused us, not only financially but emotionally as well - and the COURTS will soon know as well!


I think the video below depicting you in SEXUALLY DEVIANT behavior should prove to anyone doing a google search (google for "Greg Hellar Gay" and it's the FIRST thing to come up!) on you JUST how bizarre you are:


(((ROR redacted)))


You should be hearing from us VERY soon. As for anyone else contemplating commissioning this "pro photographer" for any kind of work whatsoever... I advise you to LOOK ELSEWHERE.


-Karen Linden Johnson


 

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#6 REBUTTAL Owner of company

This is a known SCAM site

AUTHOR: Greg - (Virgin Islands (US))

POSTED: Thursday, June 03, 2010

I will re-iterate.



The one who filed this original complaint was just a frustrated member of www.FredMiranda.com.



The moderators there have tracked his IP address and continue to ban him as he creates new identities.



This site (Ripoff Report) is a *known* unreliable source for people trying (usually unsuccessfully) to create a bad rep for companies and individuals.



A quick search confirms this:

(((ROR redacted)))

 



There are (more than likely) many other links, I encourage anyone to do simple searches.



Again, I haven't shot weddings in *many* years and certainly didn't ever *not show up* as the OP alluded to.



I am fortunate that I have a very solid client base that keeps me pretty much booked.



I just wanted to respond to inform those who may not know the truth about this site (and, of course, the complainant).



thanks for reading...

 




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#5 Consumer Comment

Another crook.

AUTHOR: Jeff Landray - (United States of America)

POSTED: Wednesday, May 19, 2010

This is exactly why web sites like this are so helpful.

Here I thought i was the only one. I never hired the guy for a wedding (thank God, apparently), but being an avid surfer here in Honolulu, I thought his pictures were cool, so I ordered over a hundred bucks worth of crap from his web site. I got the prints in and they were horrible. I wrote the guy asking for a refund, and yeah, that was about three months ago.

Just like you, I still haven't heard anything back from the guy (if he even really exists!).

Chalk it up to another internet scam...

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#4 Author of original report

photography is critical to a wedding!

AUTHOR: Karen Johnson - (United States of America)

POSTED: Wednesday, May 19, 2010

What kind of a question is that Greg (yes we know that's you Greg!)? photography is CRITICAL to a wedding. And if you read my complaint, we CONSIDERED not going forward because you weren't there. But, we decided to move forward. 

And yes, DUH, this was my first wedding! I'm only 21 after all!  Or do you even REMEMBER us?

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#3 Consumer Comment

Strange

AUTHOR: Cory - (U.S.A.)

POSTED: Wednesday, May 19, 2010

Two things I find kind of strange about this post. "..for my VERY FIRST WEDDING..." I don't know what kind of Freudian slip that is. Unless she intends on having many more weddings "We even considered postponing our wedding". WHO cancels their wedding because the photographer didn't show up?

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#2 Author of original report

THANX you Mr. Heller!

AUTHOR: Karen Johnson - (United States of America)

POSTED: Wednesday, May 19, 2010

Thank you GREG HELLER for pouring SALT into our wounds!! UNBELIEVABLE!

First this "photographer" completely STANDS US UP on the most IMPORTRANT day of our LIVES, then IGNORES our every communication attempt. Then after ALL that, instead of owning up to what he did and making good on this situation, he comes on here with some RIDICULOUS story about a photography forum? Get REAL!

You WILL be hearing from our attorney.

As for you having not "done weddings for years" - that doesn't suprise me - YOU SURE DIDN'T DO OURS!!!

If anyone wants to find out more about this guy, my email address is karenlindenjohnson@yahoo.com I can show you a COPY OF THE CONTRACT!

AVOID THIS CROOK AT ALL COSTS!

-Karen

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#1 REBUTTAL Owner of company

Total Bogus Report

AUTHOR: Greg - (Virgin Islands (US))

POSTED: Sunday, May 16, 2010

Not sure if anyone out there actually reads this, but if so, I cannot stay silent.







I am Greg, owner of GregsImages.com and www.FreeSurfPix.com



The originator of this thread is, most likely a pre-teen with too much time on his hands and too much computer access.



You see, he frequents a photography forum (www.FredMiranda.com) that I have been a member in good standing for over 8 years.  



Here is what he does:



1) creates a new username



2) posts up a mediocre photo



3) when people give honest critiques of the photo (as I did), he gets riled up and badgers them until he is banned from the forum.



4) he creates a new user name and starts all over again



The forum moderators are well aware of that and have now tracked his computer IP address, so that as soon as one report is filed, he is, once again, banned.



He has even gone as far as sending a forum member a private message stating, "you don't know who you are dealing with..." or something to that effect.



As for this report, he emailed me, posing as (once again) someone he is not.  His email was posed as a warning that a report has been filed and that he could help me, etc.



The email originated from his *same* IP address, so the fact that he is the instigator is undisputed.



I actually should thank him for one thing...posting my surfing website has driven up traffic a bit.  Something my paying advertisers will appreciate.  It already gets almost 1 million hits per year!.



Oh, by the way, anybody who wants references to my work can have a couple dozen at the drop of a hat...including editors of magazines where my picture has been on the cover, gallery owners where my work is featured and sold, and even a few pretty famous models.  



That said, I haven't shot weddings in years, so that tells you that the original complaint is obviously bogus.



So, take that for what it is worth...the originator of this post will probably respond, but take it with a grain of salt.



Regards and thank you for taking the time to read this silliness.   :)
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