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Report: #283129

Complaint Review: Frog Gifts - Brooksville Florida

  • Submitted:
  • Updated:
  • Reported By: Cincinnati Ohio
  • Author Confirmed What's this?
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  • Frog Gifts 15520 Cortez Blvd Brooksville, Florida U.S.A.

Frog Gifts Charged my account for a poster which was backordered and failed to deliver. Brooksville Florida

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November 9, 2006 I purchased 2 items from Frog Gifts.com. The rug was delivered in a timely fashion but the mounted poster was backordered. My account was charged $29.95 plus the additional shipping.

When the poster never arrived I called to find out what the problem was. Myra said it would be shipped in four days. It never arrived and I made numerous attempts to rectify the situation. It was very difficult to contact this company because they do not return phone calls or respond to e-mails. Myra gave me her cell phone to give her the 5 digit number on my credit card statement which was non existant. Her cell is 352-345-1451.

Her claim was they don't charge for items out of stock. I gave her proof that I paid to no avail.

I was forced to contact my credit card company (What's in your wallet?) for them to refund my money. Surprise! They're in cahoots!
I feel I was victimized twice - first by Frog Gifts then by my credit card company.
Shop at The Frog Store.com. They are honest and deliver!

Mary XXXXXXX
Cincinnati, Ohio
U.S.A.

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This report was posted on Ripoff Report on 11/05/2007 06:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/frog-gifts/brooksville-florida-34613/frog-gifts-charged-my-account-for-a-poster-which-was-backordered-and-failed-to-deliver-br-283129. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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