Complaint Review: From You Flowers, LLC - Internet
- From You Flowers, LLC Internet USA
- Phone: 800-838-8853
- Web: www.fromyouflowers.com
- Category: On-Line Business
From You Flowers, LLC RIP YOU OFF FLOWERS Old Saybrook, Connecticut Internet
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DO NOT USE THIS COMPANY.......Their website is totally deceptive The advertise flowers at a very resonable price at first and after your ourder is placed a $27.00 order is $54.00. I ordered flowers on a Thursday for same day delivery and was expecting a conformation email from them as their website says they will provide at the time of delivery. No email received that day so I called them to ask what the problem was. They informed me that they attempted delivery but no one was at the place of business at the time. Not True...I have a friend that was working there until late in the evening. After I mentioned this the next excuse was that the address was in error. Which is was not. They did refund my same day delivery charge and 15% of my purchase. Have not seen that yet back in my account. The promised delivery the next day. No delivery conformation email on Friday so I called them back to see what the issue was. Very RUDE customer service person who refused to give me her name. I asked what the name of the vendor that the used so that I would never use them. She told me that it is against company policy to tell customers who the vendor is. I checked my delivery status on saturday and according to their website my delivery was not made. I called them to see why and after they put me on hold for 10 min. I was told that delivery was made on Friday. I asked why I did not receive a conformation email that delivery was made and she told me that sometimes they do not do it. I asked why and she had no answer. Today is Tuesday and still have not received my refund or confirmation email. Delivery was made but I had to call and check. They did NOTHING that they said they would do on their website. I am suprised that they did not have me deliver the flowers myself. Avoid this company.
This report was posted on Ripoff Report on 04/18/2017 06:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/from-you-flowers-llc/internet/from-you-flowers-llc-rip-you-off-flowers-old-saybrook-connecticut-internet-1368223. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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