Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #592709

Complaint Review: Frontier Air - Denver Colorado

  • Submitted:
  • Updated:
  • Reported By: Brian — Spokane Washington USA
  • Author Confirmed What's this?
  • Why?
  • Frontier Air 7001 Tower Rd Denver, Colorado United States of America

Frontier Air Unfair, unreliable, inconsistent, double standard, Denver, Colorado

*General Comment: Not a ripoff?

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Here's my story and it's consistent with others that I have heard. My longstanding reservations to Denver in April 2010 were changed when a Frontier representative called me. "Julie" indicated that my travel times had been changed (same day but different times). She then proceeded to tell me that if I changed the flight at all, there would be a $100 "Change fee." I then asked Julie if she was going to be paying me $100 for their change as this is an inconvenience to me after making my plans. Her response was, "Ha, wouldn't that be nice. You can cancel everything if you want for a refund." Naturally, I still need to get to Denver and to get a ticket from another airline at this late point would be even more expensive. I will never fly Frontier again and I recommend that others go to the competition. They have a double standard--one for them and one for me. They are unreliable and inconsistent and a "Bottom Feeder Airline" in my opinion.

This report was posted on Ripoff Report on 04/13/2010 07:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/frontier-air/denver-colorado-80249/frontier-air-unfair-unreliable-inconsistent-double-standard-denver-colorado-592709. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 General Comment

Not a ripoff?

AUTHOR: la gente es est - (United States of America)

POSTED: Tuesday, April 13, 2010

While this may be an inconvience it is not a rip-off, they offered a refund even. And other airlines practice this same thing, it usually happens when a flight is not full so they combine it with the next flight. Often this happens after you are at the airport.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now