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Ripoff Report | Frontier Pharmacies - Review - Weston, Florida
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Report: #191356

Complaint Review: Frontier Pharmacies - frontierpharmacies.com - Weston Florida

  • Submitted:
  • Updated:
  • Reported By: Canton Ohio
  • Author Confirmed What's this?
  • Why?
  • Frontier Pharmacies - frontierpharmacies.com 1940-3 North Commerce Pkway Weston, Florida U.S.A.

Frontier Pharmacies - frontierpharmacies.com charged my credit card and never sent product. BEWARE OF THIS BOGUS "PHARMACY" RIPOFF'!! Weston Florida

*UPDATE Employee: Response Frontier Pharmacies

*UPDATE Employee: Response Frontier Pharmacies

*UPDATE Employee: Response Frontier Pharmacies

*UPDATE Employee: Response Frontier Pharmacies

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Placed order with what appeared to be a legit pharmacy on 4-15. Never heard from them or received the product. Have emailed them many, many times, but never received a reply. Anytime you call their "customer service #", you get the same recording.

My credit card has been charged, which I will be having removed on Monday. At this point, I'm also assuming their mailing address is bogus. If Frontier Pharmacy is a legitimate pharmacy, why won't they return emails or answer their phones?

Suzanne
Canton, Ohio
U.S.A.

This report was posted on Ripoff Report on 05/13/2006 12:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/frontier-pharmacies-frontierpharmaciescom/weston-florida/frontier-pharmacies-frontierpharmaciescom-charged-my-credit-card-and-never-sent-product-191356. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
4Consumer
0Employee/Owner

#4 UPDATE Employee

Response Frontier Pharmacies

AUTHOR: Denise - (U.S.A.)

POSTED: Tuesday, May 16, 2006

Frontier Pharmacies is a Florida licensed and Square Trade Approved mail order pharmacy. All prescriptions received, are first verified for authenticity, making sure that there is a valid, face-to-face relationship between the patient and the physician. It is not until we have validated the prescription that the medication is then mailed out.

There are only 2 charges that a customer of Frontier Pharmacies would receive on their credit card statement. The first is an initial non-refundable $19.95 processing fee that is applied to cover the costs accrued through the verification process, and in turn to allow for us to keep our medication prices low.

The second is a charge for the medication; charged once a verified prescription has been received by the patient's primary care physician (PCP). Both of these charges will appear on a bank statement as FrontierPharmacies.com.

As for customer service, hours of operation are Monday thru Friday 8am - 10pm and on Saturday and Sunday 10am - 4pm. This is Eastern Standard Time. The email address for questions or concerns is info@frontierpharmacies.com. There is a full time employee that responds to all emails.

As was stated earlier, Frontier Pharmacies is a Florida Licensed and Square Trade.

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#3 UPDATE Employee

Response Frontier Pharmacies

AUTHOR: Denise - (U.S.A.)

POSTED: Tuesday, May 16, 2006

Frontier Pharmacies is a Florida licensed and Square Trade Approved mail order pharmacy. All prescriptions received, are first verified for authenticity, making sure that there is a valid, face-to-face relationship between the patient and the physician. It is not until we have validated the prescription that the medication is then mailed out.

There are only 2 charges that a customer of Frontier Pharmacies would receive on their credit card statement. The first is an initial non-refundable $19.95 processing fee that is applied to cover the costs accrued through the verification process, and in turn to allow for us to keep our medication prices low.

The second is a charge for the medication; charged once a verified prescription has been received by the patient's primary care physician (PCP). Both of these charges will appear on a bank statement as FrontierPharmacies.com.

As for customer service, hours of operation are Monday thru Friday 8am - 10pm and on Saturday and Sunday 10am - 4pm. This is Eastern Standard Time. The email address for questions or concerns is info@frontierpharmacies.com. There is a full time employee that responds to all emails.

As was stated earlier, Frontier Pharmacies is a Florida Licensed and Square Trade.

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#2 UPDATE Employee

Response Frontier Pharmacies

AUTHOR: Denise - (U.S.A.)

POSTED: Tuesday, May 16, 2006

Frontier Pharmacies is a Florida licensed and Square Trade Approved mail order pharmacy. All prescriptions received, are first verified for authenticity, making sure that there is a valid, face-to-face relationship between the patient and the physician. It is not until we have validated the prescription that the medication is then mailed out.

There are only 2 charges that a customer of Frontier Pharmacies would receive on their credit card statement. The first is an initial non-refundable $19.95 processing fee that is applied to cover the costs accrued through the verification process, and in turn to allow for us to keep our medication prices low.

The second is a charge for the medication; charged once a verified prescription has been received by the patient's primary care physician (PCP). Both of these charges will appear on a bank statement as FrontierPharmacies.com.

As for customer service, hours of operation are Monday thru Friday 8am - 10pm and on Saturday and Sunday 10am - 4pm. This is Eastern Standard Time. The email address for questions or concerns is info@frontierpharmacies.com. There is a full time employee that responds to all emails.

As was stated earlier, Frontier Pharmacies is a Florida Licensed and Square Trade.

Respond to this report!
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#1 UPDATE Employee

Response Frontier Pharmacies

AUTHOR: Denise - (U.S.A.)

POSTED: Tuesday, May 16, 2006

Frontier Pharmacies is a Florida licensed and Square Trade Approved mail order pharmacy. All prescriptions received, are first verified for authenticity, making sure that there is a valid, face-to-face relationship between the patient and the physician. It is not until we have validated the prescription that the medication is then mailed out.

There are only 2 charges that a customer of Frontier Pharmacies would receive on their credit card statement. The first is an initial non-refundable $19.95 processing fee that is applied to cover the costs accrued through the verification process, and in turn to allow for us to keep our medication prices low.

The second is a charge for the medication; charged once a verified prescription has been received by the patient's primary care physician (PCP). Both of these charges will appear on a bank statement as FrontierPharmacies.com.

As for customer service, hours of operation are Monday thru Friday 8am - 10pm and on Saturday and Sunday 10am - 4pm. This is Eastern Standard Time. The email address for questions or concerns is info@frontierpharmacies.com. There is a full time employee that responds to all emails.

As was stated earlier, Frontier Pharmacies is a Florida Licensed and Square Trade.

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