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Report: #182699

Complaint Review: Frontier Pharmacies - Internet

  • Submitted:
  • Updated:
  • Reported By: uniontown Ohio
  • Author Confirmed What's this?
  • Why?
  • Frontier Pharmacies Frontierpharmacies.com Internet U.S.A.

Frontier Pharmacies ripoff scam Internet

*UPDATE Employee: Response Frontier Pharmacies

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I ordered from Frontier Pharmacies on 3/15/06 I was told to print the last page for a receipt and that I would receive an email for confirming my order. I never received anything I emailed them called them and sat on hold for atleast an hour then I finally got through to them I was told they were waiting for my Dr. to approve the order , but i was already charged a processing feee that i never was informed about. I then called again on 3/22/06 and got through and spoke with Wanda saying I was denied but she can't figure out why ? I was told i would not be credited back the money until I saw the other complaints on ripoff.com then she said she couldn't understand why people would put their company on here and that she would put in for my account to be credited back the $19.95. But I'm not taking any chanced I cancelled the account. What a rip off!!

Robyn
uniontown, Ohio
U.S.A.

This report was posted on Ripoff Report on 03/22/2006 02:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/frontier-pharmacies/internet/frontier-pharmacies-ripoff-scam-internet-182699. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Response Frontier Pharmacies

AUTHOR: Denise - (U.S.A.)

POSTED: Thursday, May 11, 2006

Frontier Pharmacies is a Florida licensed and Square Trade Approved mail order pharmacy. All prescriptions received, are first verified for authenticity, making sure that there is a valid, face-to-face relationship between the patient and the physician. It is not until we have validated the prescription that the medication is then mailed out.

There are only 2 charges that a customer of Frontier Pharmacies would receive on their credit card statement. The first is an initial non-refundable $19.95 processing fee that is applied to cover the costs accrued through the verification process, and in turn to allow for us to keep our medication prices low.

The second is a charge for the medication; charged once a verified prescription has been received by the patient's primary care physician (PCP). Both of these charges will appear on a bank statement as FrontierPharmacies.com.

As was stated earlier, Frontier Pharmacies is a Florida Licensed and Square Trade

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