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Report: #1433533

Complaint Review: FuelRewards - Dallas Texas

  • Submitted:
  • Updated:
  • Reported By: Ripped Off By FuelRewards — Georgia United States
  • Author Confirmed What's this?
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  • FuelRewards Dallas, Texas United States

FuelRewards Failed to extend fuel savings rewards Dallas Texas

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Consumer Beware! I shopped with partipating merchants; however rewards were not consistently credited to my account. When i realized this and contacted FR for assistance, I was informed they won‘t issue the ”rewards” I’ve earned unless I send them copies of ORIGINAL merchant receipts; not credit card statements, but original receipts. What??

So let me get this right, FR issued “rewards” on some of my transactions based only upon the use of my FR card and linked credit cards, but on other transactions conducted in exactly the same way using the same merchants, this company failed to give “reward” credit and then had the audacity to inform me that i must produce original receipts.

Goodbye FR and Shell gas stations.  Too many other merchants who value their commitments to their customers for me to be dealing with such foolishness. 

This report was posted on Ripoff Report on 03/09/2018 06:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fuelrewards/dallas-texas/fuelrewards-failed-to-extend-fuel-savings-rewards-dallas-texas-1433533. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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