Complaint Review: Full Spectrum Lending Countrywide - Fort Worth Texas
- Full Spectrum Lending Countrywide 4500 Mercantile Plaza Dr. #301 Fort Worth, Texas U.S.A.
- Phone: 817-489-6000
- Web:
- Category: Better Business Bureau
Full Spectrum Lending Countrywide Applied for a loan, went to underwriting and no reply to inquiries of status from anyone-dont know if the loan will be funded for closing next week Fort Worth Texas
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I have been working with Rudy Gonzales and Mary P. Bui with Countrywide Lending/Full Spectrum Mortgage for about a month now. I have submitted all of the required information and paperwork and was set to close. The last I heard from them was a week ago when I was told we were in the final stages of this process. Now, my e-mails won't be responded to, my phone messages are not returned and I called the general Countrywide agents and was transferred three times and no one can help me find out the status of my loan.
My realtor and the title company have been unable to make contact with the loan officer either. When I called the branch office, no one answers the phone. The messages go straight to a voice mail where I was told I would receive a call in three hours. That was 5 hours ago. Do not consider doing business with this organization. I am disgusted with the "customer service."
Clark
Dallas, Texas
U.S.A.
This report was posted on Ripoff Report on 06/17/2008 11:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/full-spectrum-lending-countrywide/fort-worth-texas-76137/full-spectrum-lending-countrywide-applied-for-a-loan-went-to-underwriting-and-no-reply-to-341092. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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